Friendly staff, very helpful, great location, and very good food at very reasonable prices. Would recommend them anytime

The only downside was that the shower got boiling hot and would not turn down the heat of the water no matter how far down you turn the adjusting knob

Food was very good Bed very comfortable

Shower was bit hit & miss difficult to control temperature very hot Window didn't close properly a bit noisy but just used ear plugs

Location right in town centre on main street. Downside is that the town hall is directly opposite, and this rings an automated bell every hour day and night, plus chimes. I got used to it and by the third night managed to sleep without many breaks. Breakfast nicely cooked to order. I noticed a stairlift for guests who might need assistance getting up and down the stairs.

Never managed to get the TV working. The first night the remote was not working, I got that swapped on the second day. The lights were showing on TV, Sky box and Sky remote, but no picture or sound. Router iffy and had to be switched off and on to get a signal; it was outside my room so I could do it and that worked on the second day.

The room was comfortable and clean with a good sized radiator that warmed it well. The staff were cordial and served a very good cooked breakfast. It was so nice we had the same thing thing both mornings.

No place is perfect, the only thing that was a tad bit off-putting was the conversations of people you could hear outside below the window. Something a bit of double glazing would solve.

The breakfast was good and staff friendly

When we arrived we were told that there was a party in the bar, that would go on till 3am! Apparently there was a message on the booking, however there was not. But still we were on the top floor so we though maybe it would be ok. The music started at 11pm and was so loud, we could not sleep, it sounded like a rave and had loud thumping base. Added to this there were a lot of people talking loudly and partying outside the hotel, it was impossible to sleep until the party had finished at 3am. We were staying in Chard because we were going to my daughter's wedding the next day near Honaton. But the fact that we hardly slept the night before meant that we were exhausted for the big day. Being a party of three vegans, one of which was also gluten free. I rang up a few days before and asked if they could accommodate us at breakfast. The lady I spoke to said this would be fine and said she would pass this in the the kitchen. This was not done, however the staff did their best to accommodate us.

Breakfast was delicious. Honest, hard working staff. Bedroom was clean and functional. Staff were very nice.

The disco two nights running. We were informed of this and still had a good time. But I would lying if I said it wasn't noisy......it became white noise to me and I would stay there again.

Nothing to dislike

the room was not very clean at all

the dirty room

breakfast ok, comfortable bed, clean and tidy

I am only 5 ft 4 ins .the mirror in shared bathroom was meant for someone of 6 ft 6 ins, I could only see the very top of my bald head, rather drab decor.

very friendly staff

nothing

Breakfast was excellent, was asked what we wanted and that is what we were served. Well cooked and very nice. Also hadn't realised at the time of booking that I hadn't stipulated that we wanted an ensuite. They were able to accommodate this request on arrival.

The building looked a little "tired" but considering the age of the property they keep it very clean.

Our food was excellent.

The staff were friendly and helpful. Plenty of restaurants and takeaways close by to choose from. Onsite parking.

We stayed on the top floor which was served by a shared toilet and shower room for all the rooms. No soap to wash hands after using the toilet and water pressure was non existent and only a single grubby towel for everyone to dry there hands with.

Good value for money. Very good food . Staff all very friendly and accommodating. Ideal location as well in the town centre .

The breakfast was wonderful, great poached eggs.

The noise was so loud and booming.

very friendly in great location, nice breakfast

parking was a bit hit and miss