It was nice and clean, and the view out to the lake and mountains was lovely.

The room was hard to get to and the lift lurched, was slow to open, and dirty looking. The room was loud, possibly from an external fan, and It made it hard to go to sleep.

Rooms were nice and modern, very clean and good facilities

Construction around it

This hotel is in a central location which is really useful. It is right next to the Holiday Inn Express where there is a bus stop so it's easy to get around Queenstown using public transport or to catch a bus to the snow fields.

The overall hotel and our room felt a little outdated. It was a really confusing layout and we got lost a few times trying to navigate back to our room. There's also no dedicated space for your snow equipment (skis, snowboard etc) so we had to leave them in our room which took up space. I tend to be bit fussy and was disappointed in the pillows, very flat and they hurt my neck after our four nights there.

The room was comfortable and appeared clean.

There was no view that I could see and it was a little distant from the main reception area but the staff were helpful getting me to my room.

Bed sheets had stains and was so dusty and we had to call in to change them in the middle of the night as I had 2 young kids with me. Even worse my little ones couldn’t sleep and was complaining about the dust.

員工熱情而且樂於協助，非常加分!

床有點小，房間很多導致找房間時，有點像走迷宮一樣。

Great location, just a quick walk to most places in town. Room was super comfortable, extremely roomy. Very large bathroom with shower and bath. Staff were very friendly and helpful

Scenic suites were in a great location close to centre of Queenstown. We loved having some extra room in the 1 bedroom apartment and full kitchen and washer /dryer. Under ground secure car park was a huge bonus in busy Queenstown. We didn’t need to take the car out at all a couple of days as we could walk into town for tour pickups.

The menu in the restaurant could do with a shake up. Great having a resistant on site but we weren’t too impressed with the food. Suites close to centre of town by the Big ass hill wasn’t fun to climb on way home each day. Just be aware of you have any physical restrictions.

it’s a walk away from the city Tidy, and the room is spacious Cooking is allowed as well

Not enough parking lot A dental hygiene kit is not included in the complimentary

Room was well appointed with every detail thought of.

Bed was a super king but had a definite hump in middle and hole on each side of the bed. They needed replacing, even with the added layering of comfort placed on top of the mattress it didn't hide the fact that they were past there best.

Very well appointed, self contained, spacious apartment within walking distance to central Queenstown and Queenstown Gardens. Our apartment had elevated good views in the direction of the lake.

Nothing.

Easy check-in, clean, great location. Bonus was parking onsite.

Nothing.

Friendly staff very helpful

Nothing

Die Ausstattung des Zimmers und auch die Lage waren sehr gut.

Die langen Wege im Hotel.

Great location, lovely room. Had a great view of the mountain and the gondola. Can’t wait to stay here again in the future.

Its very close to town. Very friendly staff. The housekeepers cleaned our room and gave us fresh towels everyday without asking for it. It was just nice to come inside a clean room everytime😊

Nothing.

Staff, cleanliness & nothing was too big of an ask attitude!

Not being advised of roadworks outside our room all night prior. And the inability to have an adjoining room as requested due to chil arrangements. However understand they were very busy.

The security was great, the location was great and it felt safe being there. The visual of the building was nice

There was noises that sounded like loud trucks through the wall all night, when you travel 10 hours by car and get less than 3 hours sleep because of the continuous noise throughout the night it is disappointing. The beds were uncomfortable and hard.

Great location, with free on-site parking. Amazing water pressure and nice toiletries in bathroom., Good heating, average kitchen facilities. Daily housekeeping with tea, coffeee, milk replenished. Friendly staff. Fairly comfortable room. Nice soft pillows.

Not the most comfortable bed. Some of the kitchenware was dirty on arrival. Fairly quiet rooms, however one night of little sleep due to loud room above us. A little overpriced in comparison to where we've stayed in queenstown previously.

The beds were amazing

Hot water wasn’t overly hot

The sauna was amazing! Staff were very helpful with our luggage. Open fire in house bar was lovely for a nightcap.

The hill back from The Mall!

Location only a few minutes walk to central Queenstown. Undercover parking free, dining was fantastic, breakfast was included which was amazing, beds were extremely comfortable, staff were friendly and helpful. Sauna and hot tub are also lovely. Will be back for sure. Thank you.

We did book for a lake view and got a mountain view. However, the rooms were getting upgraded. We ended up in an upgraded room, which was very well done.

This was a last-minute booking for the night (6:30pm) due to our booked accommodation being cancelled. We stumbled across Scenic Suites and were so happy that we did.

We did not eat there because the meals were quite expensive.

Room facilities were good .

Room 901 has problem with vibration in the wall that sounds intermittently like a truck idling outside but it is not . would be a problem for light sleepers

We had a beautiful room, it was recently upgraded, very nice and spacious.

Nothing everything was great.

Handy location to town, friendly and helpful staff, good breakfast and comfortable room that had been recently upgraded

Bed was on the small side for a double and too soft (personal preference), external heatpump unit vibrated into room/loud operating noise every 5-10minutes when trying to keep room warm overnight, so had to keep it switched off (the internal unit was quiet) in order to get sleep, but room stayed warm enough (it was a cold weekend/early winter)

stunning room and view

Location ok

Paid 4 X2 double rooms adjoining each other.. instead got 1 room with double bed...manager out right rude .. reluctantly got beds separated...floor underneath was discusting...we still didn't get our x2 rooms...manager said it was booking.com fault an not interested...clearly we wil neva go there again..