Lovely hotel, staff so friendly and helpful and relaxed atmosphere. Facilities very good and everything you could need for a nice stay and good drinks tray including decaff coffee and biscuits and room very clean. Breakfast was good value for money at 7.95 with the voucher given on checkjng in. Good location for access to town and buses with good free parking facilities. Nice meal in restaurant. Hotel excellent value for money and overall a lovely stay overnight whilst visiting relatives.

Not a complaint about hotel but such a shame about down and outs gathering outside of hotel on cathedral green and could see they were a problem for the staff and were being a nuisance by coming into hotel to complain about silly things.. Felt sorry for the hotel having to deal with them but saying that felt safe when going for cigarette as smoking area at the back in private car park. Maybe a suggestion would be to block off entrance to cathedral green and have the one entrance in the car park where maybe it would be more difficult for them to gain entry? But maybe that has been tried I don't know. Only issue was room was very warm and couldn't open windows but slept comfortably with fan supplied with room so not a drastic issue.

The location was ideal gor a family birthday get together in town.

The room was very hot. The weekend weather was suddenly very warm so the hotel may have been unexpectedly caught out!

All the facilities necessary in the room - tea and coffee making facilities and free toiletries, TV etc The staff were friendly and helpful and the breakfast was good value for money. Lovely view of Grimsby Minster.

No fridge in the room. The hotel is a little dated and the area around it seems to attract homeless people. Otherwise, fine.

The breakfast

Bathroom ceiling flaking, sealant around Bath had gone black in places, toilet roll holder had obviously been snapped previously and taped together with silver tape and so it was bent with the weight of the toilet roll, the Bathroom extractor fan had numerous slats broken. As you entered the room the carpet had been pieced together with a very obvious gap running along it. The desk/tv/kettle area was mostly peeled of its varnish. There were no bedside sockets. Outside the front of the hotel the restaurant advertising board had piles of dog pooh beside it which no-one had bothered to clean up. All in all i couldn't wait to leave.

The parking, the ease of checking in. The friendly staff. The central location.

The Duck tape on the toilet roll holder The recooked sausages for breakfast no hash browns.

Comfy bed, size of room. Plenty of tea and coffee

Restaurant food, hotel was looking tired

Lovely hotel, a little dated but spotlessly clean! Good facilities, good location! Free car park!

I rent without breakfast

I liked everything about the location of the hotel, close to the train line, close to a supermarket, close to several banks, Barclays Bank, Lloyds Bank, Halifax.

Good value for money. The room was very clean and quite modern. Good selection of toiletries. Staff were friendly and bed was comfy. The shower is really powerful.

It was noisy. If you stay here with a family, choose a room at the back. We were woken at 2.30 by a huge crowd of drunken students singing and squealing outside the hotel. We complained to reception and they then seemed to move on, so the hotel dealt well with our issue.

Very comfortable friendly staff

The room was nice and the shower was too I like the fact you can change the temp and pressure to fit you.i also appreciate the fact you put out sanitary bags in the bathroom.

That the plugs near where the kettle was too low and close to the table and you couldn't plug the kettle in I had to use the other one that was near the window which was slightly over the table

The staff are lovely . The room was ok. The food I found a dit cold in the morning. But not a bad saleckson. It did for what we needed as we were not on a holiday. I have just lost my dad.

The room was very outdated with a 70s look.and that wood chip wallpaper that we have bit of a problem with, and we grew up with this as forces kids and it was not a happy remorey trying for year to help my mum get it off the wall. The room was very hot and made it hard to sleep. The toilet didn't always want to plush things down.

Excellent location. Beautiful view overlooking the minster.

Rooms a little dated.

City Centre location Car parking Free WiFi

The furniture looked dated. No socket by the bed

Cheap and cheerful

Rooms in poor state of repair and very very dated

it was central in the city, so easy access to shops and restaurants.

it was quite expensive

Excellent value and good location.

Rooms are a little dated perhaps.

It is tired and needs some investments. But clean and staff was helpful. Wifi works

Food in the evening is not worth mentioning. Lack of power sockets in the room. Two separate taps over the sink would be a definitive no booking by me, but photos are 'creative'. thin walls.

Some of the staff were very present, others were rude!!

Breakfast was awful, staff had to be asked to serve you, very noisy at 3am, dated.

staff are always nice and polite the rooms are a nice size beds are a bit hard hotel is in the town centre so lots to do and near the train station

beds being hard

My room was clean and bed was very comfortable, the bathroom was clean ect but was looking tired could do with a little TLC. I’ve stayed here many yrs before so I know that this hotel is well used. The breakfast was alway fresh and large range of freshly cooked food ect. All the staff were polite professional and friendly.

I had not dislikes at all.

1 minute to the bars shops , breakfast was excellent