Air conditioner not working, key door not functioning and had to change the key three times. Room was very warm at 8pm and noisy as located next to car park. Was waking up by car engine noise in the morning. Room booking with request of a quiet location and being confirmed by email. Being mislead. Not coming back for future stay.

Bad hotel service and accommodation stay. Did not meet the accommodation description accordingly to Booking.com. Misleading and in breach of the hotel regulation causing damages to the Canberra trip plan.

Excellent location, clean facilities

Nothing

Clean and convenient to our required location. Staff friendly. Food in restaurant was great.

Pillow was lumpy and uncomfortable

It was clean.

The breakfast that was included was very disappointing

The staff are very considerate. The room excellent for mobility challenged folk. All the mod cons as well as extremely comfy bed! Room 125 and 124 are both Accessible Rooms and both have a Queen and Single bed which is fab for placing luggage on single and leaving the floor clear. I thank the staff for my request for a power board to gain access to charging ports etc for devices but would again suggest the rooms be set up with a power point on desk level so that the client is assured of not having to ask. In room dining though limited in choice was excellent. The cafe and restaurant in Tradies both worthy of a sit down meal. Once again thank you all.

I was looking forward to a simple breakfast which was included in the price when booking. Unfortunately the choice was extremely limited and two options were egg based. Third option toast. I asked could I get a toasted sandwich instead and pay the difference which was $1. The answer was a flat no! I was surprised as the cafe at Tradies pulls a crowd for breakfast so assume it must be an arrangement between Quality and Tradies that limited selection options. The following morning I ordered the toasted sandwich, which was yummy, and a coffee. Used the voucher for the coffee. Paid for the toastie. And … and … the lovely man gave me a large coffee! Swings and roundabouts with vouchers but best to simply give clients a Credit Voucher for say $15 and let them decide what to have and pay the difference. Easier that way all round. Re Handicap or Accessible parking in the car park - there should be at least 4 spaces marked as such. 2 for Tradies Guests and 2 for Quality guests.

Very easy to park, room was spacious and comfortable, dining facilities met our needs, staff very helpful.

Renovation to lift while no disruption meant aesthetics were a bit messy, overall a little tired - worn carpet, marks on walls

Very comfortable and exceeded my expectations in terms of how friendly, helpful and accomodating the staff are

Toilet pressure was a bit weak - and required two flushes but doesn't really impact overall experience

Clean comfortable rooms great access to club food and entertainment

Romm and facilities were comfortable. The location worked very well for me.

The room was remote from the main facility. Parking was a little cramped. There was no plug in the hand basin.

Location, lovely staff

Poor lighting, hard bed

Every thing

Nothing

Location was great.

The fridge made a weird noise that kept me awake.

door lock is Brocken ,some stolen from the parking happened before,make inconvenience for me and my family

Great location, reasonably priced, comfortable room, friendly staff, free and convenient parking, proximity to shops.

Mouldy bathroom with missing tiles in shower. Food from club very overpriced and not great.

The restaurant on site

Excessive noise levels from other guests, school/ sports group ran up and down corridors making it impossible to sleep

Great location

Great restaurants nearby all in walking distance

Location and free parking. The service is good & very clean. Thank you