Good! Kyle was very helpful with our questions.

House has a lot of space for a large group. WiFi was very spotty as we had none for a several hours every day. All the blinds are broke in the bedrooms, missing many slots. Skeetball machine did not work. Garbage was a problem as it was full when we arrived and no pickup until after we left.

Overall, we really enjoyed this house and enjoyed our stay. However, there were some issues with main aspects of the home that were disappointing and frustrating. The property manager was responsive, but he said he hadn't been to the home so he didn't fully understand some of the issues due to never having been to the house. This seemed odd to us. The location of the home and the setup of the house itself were great. The main issues we dealt with that were pretty significant were: - Front door handle/lock were broken to the point where we couldn't open/close the front door and the handle fell off. This got fixed but not until after about 3 days into our stay. We had to duct tape the door handle in place for safety reasons until it got fixed. - We didn't have Wifi the entire week! The internet people were called to come see about the issue, but they didn't arrive until one day before we left (we were there for the full week), and they came when we weren't home so it still didn't get fixed. - The handle to the master suite toilet was broken when we arrived. This got fixed but not until after a few days ... we had to pull the chain inside the toilet bowl to get it to flush until that was fixed. - There was poison ivy and poison oak growing through the deck on the lowest level and on the deck near the kitchen door. Fortunately we saw it in time to tell everyone to avoid those areas no one had reactions! The lowest level of the main deck area going down to the lake was so overgrown with ivy that we couldn't use it. This area needs a lot of attention! - The ladders going into the lake off the dock were really bad. One was falling off the dock and was barely held on by screws that were coming loose. So, we couldn't use that ladder. The other ladder was secure, but the first step out of the lake was basically at the surface of the water and had a sharp edge. So that made it very difficult/painful to use. There were other issues with the property as well, but those were the main ones that were pretty significant. We still had a great time staying there with our family, but the place needs maintenance and the upkeep doesn't seem to be at the level it needs to be. As I said, the house manager was responsive to us, but having not ever been to the house (he told me this in text), it was difficult for him to understand the issues I was describing at times. Hopefully based on this review, and possibly others, the main issues described will be remedied.

The house is beautiful and our group of 10 had the best time just hanging out in the bar/game room!