Nice ,quiet centrally located, clean decent size rooms . At the front desk Marium was courteous and thoroughly professional and addressed to inquiry promptly.

موقع الفندق بالقرب من مول الامارات

غرف الفندق المتصله لايوجد بها خصوصيه الغرف التي اقمت بها كانت متصله لايوجد بعا خصوصيه حيث ان الصوت مسموع بين الغرف

النظافه ممتازه وهدوء المكان وقت النوم وطاقم العمل متساهل ومتعاون بشكل جميل جدا شكرا لكم مينا بلازا

الاكل

Location staff and cleanliness

Room was not as big as i expected

Neat and clean, very nice staff - Especially front office reception Umaid

Nothing

The staff as usual.

Bed.

The hotel staff are the best.

Pillow and Bed

Customer service as always . They brought back Remedy ( check in agent) who has very high standards of customer service so far she is unbeaten when it comes to excellent customer service.

I am addicted to smart tv so that is something i seriously miss.

As usual staff. Remedy

Nothing

Remedy 's customer service. She makes the guest feel like home. Excellent customer service.

I miss Ahmad , also a great customer service agent and I wish they are using smart tvs for some room entertainment.

Everything was great, just the room was facing a busy road and a bit noisy in the evenings

Noise at night from the busy road

It is a beautiful, clean hotel. Staff was friendly too.

Nothing.

This hotel has indeed a great location. It is about 5 minutes walk through the covered parking place ( entrance D) to the Emirates Mall and about 10 minutes walk to the red line metro station. The neihgbourhood is very quiet. If you take the room 501 - 504 ( or alternatively another floor ) facing large open empty space you can even sleep with the window open. The hotel is probably not 4* hotel according to the europeian "standard" but it is very nice and convenient. The size of the room is more than sufficient, the same about the bathroom. The people in the reception were very helpfull, and because the actual low occupancy allowed, we could check out even at 3 p.m. !! For free. We stayied here four nights to visit Expo so we bought the silver public traffic card ( available at every metro station ) which enabled us very comfort, fast and cheap transportation by metro. The direct journey right to the Expo area takes about 20 minutes drive. We have no experience with the beach transport and distance.... The hotel offers rich buffet breakfast. We did not miss anything. The restaurants in Dubai in general and even in the Mall are quite or even very expensive. The hotel offers very reasonble alternative for both lunch and/or dinner. Several warm courses + soup + non alc. beverages + deserts at fixed price which may vary between 40 - 60 drs p.p. We liked it very much! All in all shoud I travel to Dubai again, this hotel will be my first choice.

Good hotel in Dubai, not comparable with the big resorts in the city but good value for money Spacious and clean room Close to the Emirates Mall

من الفنادق الجميله وهذه ثاني مره اسكن فيه. غرفه جدا نظيفه وسرير مريح وغرفه فسيحه. وتعامل راقي من الطاقم. وسرعة تجاوب بالطلبات وفندق هادئ جدا وتوفر المواقف . لم اجرب فطوره. بجانبه كل ماتحتاج من ماركت ومطاعم المنطقه حيويه وجميله في البرشا

كفندق اربع نجوم من المفروض توفير بعض المستلزمات مثل فرشات الاسنان والحلاقه دون طلب. وتم توفيرها بعد الطلب

Good

Nothing

Le prix et l’emplacement

Équipements de la chambre vieillot. Mauvaise isolation sonore.

I asked my room to be cleaned and it took them time. My blanket was not folded at all

Price and services is great

The location and accessibility is great

The room had a mild smoking smell, the AC thermostat wasn’t working, and the male receptionist was not very friendly overall

Quite hotel, big rooms and the hotel rooms and lobby smells pleasant. Managers and staff are very hospitable a d supportive.

After multiple visits to the hotel tjis was the fitst time i found tbe room was not clean as iam used to it to be. Cleanliness is a major factor for continuity please have some more focus