The staff and service was so good. The beach and the sea was amazing. Really good breakfast and dinner. Rooms are beautiful and very clean

I can’t find a fault.

hot water only lasted 5 minutes

The hotel has a lovely tranquil feel about it. The staff was really informative about places to visit and looked after us really well.

I liked everything about the property

The staff in the restaurant lacked the skill and experience expected. Lots of mistakes were made with our food orders. It was chaotic and the staff were incompetent. Other than that everything else about our stay was excellent.

The service from the restaurant staff.

The location is stunning with a beautiful beach and fantastic views. The hotel is immaculate and feels luxury. We had a hire car and so getting around was easy with plenty of nearby towns/ports to visit. I am not sure how public transport would be but taxis are extortionate (seemingly across Sardinia - we paid 47 euros for a 10-15 minute taxi). Walking is possible but the nearest small town with a small supermarket is well over an hour walking. Would recommend a hire car. Breakfast was excellent quality with plenty of choice. Staff were very attentive and couldn't do enough to help. We ate at Gusto, the Michelin starred restaurant, on one evening and ate elsewhere the rest of the time. This was a superb restaurant and the food was exceptional. Expensive, as expected for a restaurant of this quality, but worth it if you want to splash out.

Very little to fault with the hotel or facilities. However the cost of drinks/extras is very high. This seems to be the case in many hotels in Sardinia from what we could see. We tended to be out and about during the day so didn't mind but if you planned to stay mainly within the resort, it could become very expensive.

The staff went above and beyond - we received a lovely room upgrade, and they made and brought us an entire cake when we celebrated a birthday! Everyone was kind and professional. The suite was spotlessly clean, well furnished and spacious. Beds were great, and having a coffee on the terrace in the morning was just lovely. Good breakfast. A nice beach is a short walk away, and a pool is available as well.

The spa - it was rather small and had an ice machine that emitted loud and unpleasant noise, so it wasn't really a place to relax.

Baglioni Sardinia is the epitome of 5-star service - from the moment we stepped off the transfer, we were treated with grace, friendliness and care. The staff's attention to detail and willingness to ensure that our stay was nothing short of spectacular is unmatched - we have stayed at many luxury resorts, and the closest we have come to this type of personal attention was at Diamonds Mequfi Beach Resort in Mozambique. There are many instances of care and kindness we can recall - including the celebration of my birthday, the care with our dietary requirements, the set-up of room service when we ordered a meal, the prompt response to requests, the suggestions of places to visit and having meals at, helping us to track down the full set of biscuit tins for our collection and helping us stay comfortable, especially when I was feeling ill. We have noted below the particular staff who we have interacted with most and who have made our trip memorable. Still, we recognise that service of this standard results from many excellent staff members who take pride in their work and are never seen by the guests. Having said that, we want to extend our heartfelt gratitude to the following people: Food and Beverage: - Gaspare - Alice - Francesco - Seringe - Georgio (Gusto) - Tamara (Gusto) - Silvano (Gusto) Front Desk: - Matilda - Tomaso Concierge - Federica - Annalisa

Our only complaint is that this hotel is a 24-hour journey from home.

Beautiful property and rooms, great breakfast selection, friendly staff

- pets are “allowed” but not at the restaurant, bar, pool and beach - service at breakfast was slow, had to ask several times before someone took our coffee order - due to heavy rain there was an invasion of ants in our room

We were upgraded to a villa so that's one plus Other than that the rooms are perfect, the breakfast is amazing and the private beach is perfection Amazing hotel to spend a vacation in sardinia

The highlight of the resort is the beach BUT this is a PUBLIC beach, therefore you can stay somewhere else and still access the beautiful white sand beach without having to endure the Baglioni. The reception staff, especially Yulia were very friendly, professional and experienced.

My husband and I booked to stay in the Baglioni for 5 nights for our honeymoon. We had an awful experience and checked out after 3 days. The day we decided to check out (2 days earlier than originally planned), we went to reception to speak with the manager. The manager was disinterested in our feedback and offered to waive the penalty for leaving early if we promised not to write a review on booking.com. Obviously, I did not agree to this bribe and my full review can be found below: The room was old fashioned and not well maintained i.e. mold in the shower, bad patching on the walls and insects all over the room. The bed and couch were both very old and very uncomfortable. There are limited options for dinner, Ruia (fine-dining) and Sadler by Gusto (Michelin star). The Michelin star restaurant was closed during our stay. There are no other bars or restaurant nearby, there are no taxis available, and the resort is not serviced by public transit therefore without a rental car you are essentially trapped in Baglioni. The resort takes full advantage of this so charge eye-watering prices for the mediocre food and drink they serve; hummus appetizer €28, aperol spritz €20 and a coke €8. The quality and variety of food on offer did not match the price. Very repetitive menu for 5 nights. Some drinks at the pool bar were being charged at 30% more than the prices stated on the online menu. There was disappointment at every opportunity. The breakfast service was chaotic with a 50-minute wait for eggs every morning that somehow managed to be uncooked when they reached the table, we had a complimentary massage performed by an inexperienced masseuse, and were offered very overpriced car transfers to the nearest town for dinner. These transfers were charged at €47 one way for a ~5km trip to San Teodoro. The bar and restaurant staff are not trained to a level you would expect in a 5 star resort. Baglioni seize every opportunity to charge you and overcharge you.

beautiful location, peaceful, food in the two restaurants was good. Reception and cleaning staff were friendly and helpful. Entertainment was great.

the service was hit and miss from the bar and restaurant staff - we ordered wine that never arrived, several mornings never had anyone approach at breakfast to take an order. Food in the bar was not good and really expensive - there are several nice restaurants a short walk away in the marina and also one at the end of the beach instead.

Incredible place, it felt like in paradise! Everyone is super friendly and professionall, the beach and the walk to the beach are exceptional. A lot of beautiful nature and peace.

kind clews, special location by the beach. nice food, relax program. each room has garden trace and sun bed. perfect place!!

nothing

Wonderful resort in a stunning location close to a beautiful beach. The staff could not be more helpful and friendly. The room was super comfortable and quiet. The food was excellent.

Nothing.

The location and level of service was amazing. The hotel gorgeous and the rooms wonderful. The beach is a very short walk away where you can relax and enjoy the crystal clear waters.

The prices of the food and drinks at the resort itself. Yikes!!

beautiful setting in a nature reserve but close access to beautiful beach suites to die for staff so friendly

taxi costs via hotel very expensive no local taxis so be prepared for the cost

Breakfast was great , amazing selection of foods

Everything was wonderful. The junior suite was very spacious, clean and comfortable. The breakfast was sufficiently varied and fresh. The services at the pool and at the beach are very good. All the employees were very responsive and attentive. The beach is wonderful. Very quiet location. It gave us great pleasure to eat at the Gusto restaurant.

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the hotel is beautiful, the Michelin star restaurant is absolutely amazing and the beach and water perfect

is very far away from porto cervo and is nothing nearby. the staff is not very well trained