The property has amazing facilities with spectacular views across the bay and to mount vesuvius

the accomodation had an ant infestation and paint and plaster was coming off the walls

The location of this resort is very scenic and the reception & grounds are lovely. The staff we met on arrival were helpful and happy to converse with us in English. The square in which it is located has a few nice restaurants worth visiting.

We stayed in an apartment at the far end of the grounds. It seemed to be an old building and it had a musty smell & felt damp inside it. The furnishings in the kitchen were in need of modernisation. In fact the whole apartment needs a makeover. The delf and cutlery were unclean. The bathroom needs storage space for toiletries especially in the shower. Lastly, the kitchen & bathroom floors had ants crawling on them.

Great location … 5 min walk from reception along boardwalk to apartment in middle of vineyard! Very peaceful Great pool and access… Good range of bars restaurants nearby . Friendly welcoming staff

No kettle supplied and kitchen poorly stocked! microwave not working . only one toilet roll for the four of us. Asked for kettle and it arrived after a few hours. Otherwise was lovely .

literally nothing, we would have left if we could have found another hotel

terrible location and incredible rude staff who swore at us and refused to help when we noticed our room was padlocked from the outside as a means on locking it. nasty staff and poor facilities, you have to pay to sit by the main pool which was not advertised anywhere on the site and also highly unusual for a four star hotel. don’t go here - stay in sorrento instead.

Very friendly helpful staff. Beautiful comfortable rooms in the apartment with plenty of storage space. Gorgeous views from the bar/restaurant and swimming pool/private beach.

The apartment was hidden in the vineyard and we had no sun on any of the patio areas at any time of day. There were no instructions in the apartment on how to use facilities, nor where to shop/eat out locally. We were not told the keys to the safe were missing until we queried how to use it and we had to ask for a new safe or to be moved. We had to carry valuables around with us the first evening. We had to ask for a kettle. It would be helpful to have a starter pack of milk, tea, coffee, salt and pepper sachets and a couple of washing powder tabs for the washing machine so that we didn't have to go to the local camp-site mini market with it's limited supplies and large size packets/bottles. Staff were incredibly helpful with all queries, but simple instructions and attention to room preparation before our arrival could have saved us a lot of effort. Note: need 'Bosch' (3 pin) adaptors (not 2 pin ones) to be able to plug in UK chargers etc in most but not all sockets. After the rain/thunderstorm our room felt cold and damp (damp course may need checking?) and we couldn't get clothes dry enough to pack even after +24 hours. Wi-fi often unavailable, particularly in the evenings.

Staff curtesy and cleanness

Overpriced breakfast and restaurant prices

All the facilities. Self catering but also able to enjoy meals on site. The apartment was surrounded by vines and lemon trees but could also walk to beach and swimming pool whilst also looking at Mount Vesuvius

Not much not to like - only slight gripe was on a couple of occasions there were parties around the wellness centre which were quite loud but they ended ar a sensible time

the peace and quiet

stony beach