Awesome location

It wasn't clear in the booking that the bbq was a shared one.

very good location

super dirty, the wash machine is 20years old without cleaning, wanted to use dryer and wash machine but those are full of mould. we had cockroaches visit :) didn’t take photo :(

Location was amazing. The apartment was spacious. Great facilities with the pools.

Booking in was a very stressful experience. Upon ringing the accomodation prior to checking in I was told I had no booking. I was informed that booking.com had cancelled my booking on the 11th, despite me receiving emails on the 16th about checking in…. Luckily the accommodation was available otherwise we would’ve had to go home.

Location, restaurant, facilities, space, cleanliness, pool, playground - all of it!

Nothing.

Location - Flynn’s beach is beautiful! Beds were comfy. Friendly hosts.

Driving 10 minutes further to the other side of Port Mac to pick up the key on arrival, then back to the resort. On-site reception to allow easier key pick up would be better. Curtains were thin and there were bright stairwell lights right outside the windows that were on all night.

Spacious unit with its own private courtyard. Access to the resort pool etc was great. Resort Complex well maintained and very clean.

Need better instructions for arrival process and location. Which carpark to use and where the unit is in the complex. Jamie was great when we called for help and directions.

The proximity of the car park to the room was helpful as we were travelling with a baby and needed to cart a travel cot and pram and lots of luggage into the room.

We were sent a text before our arrival telling us we needed to collect keys from an address which was about 10mins from the property. Presumably this was the owner's private home? It was a little awkward and it wouldn't take too much effort for the owner to find a solution easier for guests i.e. key lock box. We also had issues with the cleanliness of the property, there is visible mould on the shower curtain. Again, it wouldn't take too much effort to replace this.

queen bed was comfortable - buts that’s it !

where to start🙄booked this apartment for 3nights for my birthday it looked like a lovely place to relax. Firstly the checking-in situation is a joke We went to an address 12mins outside Port Mac to collect key as instructed, we knew we couldn’t check in til 2 pm but didn’t realise we could not even collect the key til then either. At the key pick up you are presented with a little box with a keypad which you are supposed to enter a code No code had been sent to us and resulted in us and the lady who lived at the house attempting to contact the owners which took over half an hour for them to respond. we were then told we had to go back again to collect the key later as she was still cleaning the Apmnt and still had the key. All too hard!! Photos of the resort and the apartment looked nice but photos are a complete mis-rep Check with owners which Apmnt you’re actually getting - if you can get hold of them, we tried to call them text to find out the WI-FI password and it took over an hour for them to reply. As this is a privately owned Apmnt within the resort I thought it may have had some personal touches even home comforts How wrong could I be?! the place is bland and soulless at best- the list of facilities looks impressive but believe me ‘ coffee/ tea maker’ Means Kettle 😅also there was no coffee or tea bags or milk like you would usually get. The outside furniture looks absolutely nothing like the photos it was a shabby wooden table and hard wooden upright chairs thrown in a very ordinary neglected yard ( no bbq ) The bathroom is dated and dingy with one celing light and a shower over a spa bath!! a lot of people would have difficulty clambering into this setup and it should have a warning about that!