Continental breakfast was amazing. Lots of variety and flavor. The housekeeping staff was helpful and attentive.

Front desk clerks were less than friendly or helpful. They were not able to answer any basic questions. Also when I checked out I barely got a thank you. Usually clerks will ask about stay, if I was comfortable and or enjoyed hotel. Prices were a bit high for a basic hotel

The only thing I can complain is the a/c didn’t cool the room and was very loud. We didn’t get good sleep which it’s very important.

Excelent attention

NA

Jamas mandan la factura

No mandan la factura

The breakfast was good and the room is big with a lot of space

Other people at the hotel arrived drunk. They were noisy and we woke up at the middle of the night. I dont like at all that. We were tired and It was terrible to listen this people for about one hour.

the staff is nice

For being a Hilton brand the property needs updates. The shower head was too rusty it had created mold, restroom not cleaned properly it had hairs all over the toilet and floor. The beds only two small pillows, I’ve stayed at a Choice Hotels property and their beds and pillows are way comfortable than these beds.

good secure location

location

Everything was super nice and clean.

No complains. Everything was great.

it was nice and breakfast was decent.

beds seemed small for queens. didn’t have enough towels. wasn’t super clean but ok

Clean rooms. Friendly staff.

Location. It's right beside a bar. Played loud music until 3 a.m. every night. Refrigerator didn't work.

The room was clean and the pillows were nice and soft. The laundry was convenient.

We had to remind the front desk several times to clean our room and provide clean towels. I had to walk down to the lobby to pick up towels myself after they did not bring them to our room. I have stayed at Hampton Inn many times for business and this fell shot of my usual experience. When i return to Juarez, I will be staying at a different hotel. When awe asked the front dest to recommend a taxi to drive us across the boarder, they gave us a driver who was very expensive. We found a driver who was much less expensive.

Room is clean y space ok

Pool was full of people and looks thirty