de kamer was zalig

geen opmerkingen

Bon emplacement Piscine incroyable en roof top, un peu fraîche mais super quand même Staff très agréable Salle de sport bien équipée Architecture magnifique Très bon petit dej

Chambres un peu vieillottes et sombres

The room, facilities and staff were amazing. Everything perfect.

Nothing

Das Hotel ist in einem wunderschönen Gebäude Das Begrüßung Personal und Rezeption Personal machen einen tollen Job! Tolles Essen!

Das Zimmer leider viel zu klein man kann nicht zwischen Bett und Schreibtisch durchkommen da ein Stuhl da steht! Für Hotel dieser Klasse undenkbar! Badewanne kaputt, kaum zu glauben! Genau Um 11 Uhr sind wir gebeten den Frühstücksraum zu verlassen, habe viele Hotels besucht ist mir das erste Mal passiert, schade macht viel kaputt! Rooftop personal trocken und überhaupt nicht passend zum Hotel! Am Pool noch schlimmer da endet die Höflichkeit!

Everything! The facilities are just what is expected in a 5 star facility and is the epitome of luxury . The modern building the doormen the concierge Salvador who can help with any desire personally…all of the reception staff like Lucca who made sure early morning tours had breakfast boxes ready for us and the breakfast buffet is simply MARVELOUS with huge variety and with self serve mimosas and FRESH brewed coffee in the land of coffee and not a coffee machine most hotels are using now….The location is superb right in the center of Rome in an upscale neighborhood. The suite was huge and impeccably designed with luxury in mind. The deep soaking tub was a welcome respite after long days of touring

Nothing! See above

Location is fantastic, not too crowded, and close by to train station and other attractions. Rooms were luxurious and well maintained. It was a very comfortable experience and we actually spent more time in our room that out roaming in Rome. The staff were super helpful and treated our 2 year daughter like a princess. Even she loved the whole experience.

NA.

Micul dejun peste asteptarile mele, deosebit si diversificat, atentia ospatarilor, curatenia, calitatea produselor de igiena, etc.

Faptul ca am stat la o mansarda desi a fost foarte spatioasa ,ingrijita si foarte curata.

Location, food, bar staff and quality of room. Concierge service was all very good as a whole.

On arrival we were congratulated on our honeymoon. It was my daughters 22nd birthday treat, not our honeymoon. On the documents my daughters name was down as Estelle rather than Paige. Despite me changing this at check-in she was referred to as Estelle on all info. Our room was made up as a double despite me emailing and checking about this before arrival, and it should have been a twin. I asked for this to be changed whilst we were out and it was. Our water was cold and couldn’t fixed I was told so we had to have cold showers on our first morning and had to also change rooms. We had a bottle of prosecco as a sorry for the room and we had only drank 2 glasses due to going for dinner and the next day the bottle was removed. Massage for my daughter. Her masseuse massaged her belly despite her saying on the form to avoid this for reasons of her choosing. The receptionist said sorry 3 times and said she need to perhaps look at why this was an issue for her. I find this totally unacceptable. I am disappointed we were charged for this in all honestly. Dinner in Seon was a disaster and it was only thanks to the lovely food and vibe in there that saved it. We had 5 staff serve us, it took 20 miniutes for us to be able to order our drinks and food , and that was after asking someone to take our order. It took a further 20 minutes to get our water and starters. Mains arrived about 45 minutes after we sat down whilst we still had our starters and they were for another table, they took these off us and I was surprised to see them taken to the table they were meant for. Our mains came 1 hour and 10 minutes after we arrived and this meant by the time we left we had been there over 2 hours. We had no check backs and what made it worse was the tables near us were flawless. Our return car hadn’t been booked and thankfully I checked on this the day before.