I recently had the opportunity to stay at Hotel Buddha, Varanasi, and I'd like to share my thoughts on the experience. Overall, the hotel's location proved to be quite advantageous, providing easy access to various attractions. The rooms were comfortable and satisfactory. However, there were a few aspects that warrant attention. The hotel's location deserves commendation, as it offered convenient proximity to various spots of interest. This made exploring the city a breeze, allowing us to make the most of our time. The rooms were decent and provided a comfortable stay. Cleanliness and basic amenities were well taken care of. On a positive note, the hotel managed transportation to and from the airport seamlessly. This aspect of our experience was well-handled, relieving any stress related to our arrival and departure.

Yet, I must address the issue I encountered with the staff. At times, communication was a challenge, making it difficult to convey our concerns effectively. This hindered our experience, as it's important for the staff to understand and address guests' needs promptly and accurately. While the staff members were courteous, there seems to be room for improvement in training them to effectively interact and assist customers. It's not an isolated incident, as I observed similar issues with fellow guests during my stay.

The room is spacious but the bathrooms are very bad, having drainage odour, no soaps only hanging liquid soap and shampoo looks like before independence, zero maintenance, smart door lock is unsmart due to battery, wash basin water not flowing, water tabs look like not used more than a decades. This room is not worth ₹7650+GST 18%. Huge lack of maintenance. I will never go with booking.com AC is malfunctioning, showing 16 but feels like 26, huge power cut, most 3rd class experience. Probably very few bookings are made in a year, zero maintenance. But they're charging a lot. I will never go with Booking.com

The location

The rooms… too costly forbtge services they provide

Staff lovely and helpful

Nothing

Room when eventually got one

where do I begin! booked 2 double rooms with balcony. was shown to a double room with no window and twin room with no light. showed booking page to say what booked for and said no rooms with balcony. spent about an hour of limited time we had trying to resolve & eventually got one room with balcony. no English tv channels, and tv and safe didn’t work in the dungeon room. went for food and wasn’t any so had to go out which we didn’t want to do alone

checkin staff behave bad , housekeep staff not trained what and how to talk , location of the hotel in side main road , and the travel path from main road to location smell very bad ,

Its Cleaniness

The first day of our stay was very bad because of the party that the hotel had arranged in their premises. They kept us awake almost the whole night because they were very noisy in dismantling the things. They had no regard to the guests staying in the hotel

Restaurant didn’t exist

Location is surrounded by transport trucks ,parking ,