Location, friendly staff, breakfast

The location is exceptional. Very very central to the historic district and the best pubs and restaurants. My room was nicely laid out and decorated to a high standard. Lovely view towards the cathedral and castle. All the staff members were lovely, polite and well turned out. Can’t fault them, I think they were doing their very best.

A very warm night on my stay. The room was at the very top of the building, so heat rises. The room lacked AC and you couldn’t open the windows (as a notice said) as the pigeons would come into roost. I get that warm nights in England are short lived or even rare but if the pigeons coming into the room is an issue, a simple mesh blind costs £10-20 each and would be easy to fit and solve this problem. Instead the bed had a high tog duvet and the hotel had provided a tower fan as a measure to combat the roaring heat. It did not. I didn’t really need a breakfast but as it was included I scurried on down in the morning for a vegetarian cooked breakfast. I could talk at length here but like all meals they rise and fall with the quality of the ingredients and the wisdom of the cook. My partner is a meat consumer; her sausage as an example was extremely dry. If you are going to cook for the rush at breakfast, you are likely to batch cook and keep the outcome warm until needed. If you do this well, fine, but done badly you dry everything out. It was only 8am when we arrived for breakfast, so if the meat is dry at this time, what will it be like at 9 or 10? On the flip side, my vege sausages had not seen a hot pan. I think they came out of the freezer, straight into the microwave and onto my plate. They were tepid on the exterior with a cold icy core. I left the table before the replacement was produced as I needed to get the day started. All my negative observations from my short stay are easily remedied. I hope they are ASAP.

Excellent location in Lincoln City centre. Breakfast was at a good time for weekend and the "suite" was exceptional if a little technical!

A lift would have been good but heavy luggage was carried up for us - thank you.

Lovely hotel. Very clean rooms and lovely bedding. The staff were great particularly Charlotte who was very helpful.

Nothing really

The location was perfect, situated beside the castle and very close to the cathedral. Staff were very pleasant and welcoming, and room was excellent

Location was perfect for all the main attractions. Food in the restaurant was very good. Room was spacious and very clean.

The view from the room was of the carpark. Limited on site parking.

The location was perfect, the staff were very friendly, the breakfast was excellent, the building itself is lovely, and the room was very comfortable. It's also nice and quiet.

A late(r) bar would have been nice - but we stayed midweek, maybe the weekends are different.

Great Location. Super breakfast

Studely room smelt damp