Very cozy reception and lobby. In the heart of Rouen, very central place. The stuff is super helpful and pleasant! There is no parking at the property, but there is one nearby. The elevator was not working at parking, so we had to carry luggage using stairs :(

There is no elevator, so we had to carry the luggage by ourselves to the 3rd floor (there is no elevator, as the building is very old). There is no table in the room and the room overall is pretty small.

It's character and charm. Great location for walking everywhere.

Was difficult getting to upper floor with luggage and no lift.

welcoming from the staff - gave recommendation for a restaurant which was excellent- room was lovely with good shower etc and facilities

Breakfast not taken. Great city centre location and plenty of restaurant choices.

We normally have a bigger room, but that was our choice.

The hotel is cute, with very quirky decor. The bed is comfortable and the staff is very friendly. It's right in the middle of the town, with public parking very close by.

My room was connected through an emergency door to another room and I could hear every movement my neighbours made. Besides not knowing if that door could be unlocked somehow, which made it difficult to relax, I was also kept up by the noise.

Lovely breakfast, but is not included in room price. Great location to explore.

Ground floor twin room is next to kitchen/tearoom and staircase so rather loud, and the walk in shower unfortunately floods the bathroom floor no matter how careful one aims the shower head so we ended up using another family member’s shower.

The first room we were given was literally below ground, dark and dank. I wouldn’t want anyone staying in such a room. Asked for a different room and the staff response was less than friendly, We got a better room, which was fine. Only one outlet in the room. Staff continued to treat us indifferently at best, as if we were a nuisance. We were perfectly polite, quiet and our stay was for only one night. Really glad to leave in the morning.

This hotel is cute and quaint with a lovely courtyard where we enjoyed a glass of wine. It is centrally located. The room was clean and very comfortable. A good value for your money. We loved the feel of the hotel. Highly recommend.

The walls are very thin and we could hear the people in the room next to ours.

Ambience and traditional style, courtyard

Centrally located. Pleasant staff. Good breakfast. Charming character in common areas like the courtyard, dining, and check-in areas.

No well-lighted work space like a small desk to work in the room.

staff excellent.

low cost and good location

bed was tiny, floor was sloped making the bed uneven, bedspread was soiled, room was very dusty and smelled of smoke, and owners smoked much in the courtyard

Splendid hotel in a very central location.

we unfortunately had a room up in the garret. Room and bed were small but comfortable and clean. lovely bathroom. We were awoken in the morning by a conversation which felt like in our room, so close that we could clearly hear every word spoken over a protracted period of time. this transpired to be guests in an adjoining room. Very thin walls, and could definitely do with a little soundproofing.

Perfect location and an amazing setting. Town is amazing.

The shower could be improved.

The room was comfortable, but very small and with very few facilities and amenities.

The owners were friendly and helpful. The location being almost the centre of Rouen was excellent. All monuments and sites were in walking distance. We purchased drinks there in the old courtyard, and it was private in the middle of a city. One could ask for little more.

The bedroom was a little small, although the view overlooked the courtyard which was a plus.

We didn't take the breakfast, but had a lovely pot of tea!

The room (no. 1) is a bit gloomy and drab but serves very well. The parking was seriously challenging but was so easily done, and cheap. Just let the guests know in advance!

Location could not have been better. Personnel was exceedingly helpful. It was like staying in someone's beautiful home full of character

Perhaps more variety at breakfast

We slept.

Difficult to find. Car parking difficult. The hotel was run down and drab. Charged for breakfast which was limited.