The location, room and view were all excellent. The view from our window was beautiful. The hotel itself is located right in the middle of Taxco next to the zocalo (town square). The hotel is very clean and very charming. We loved it there.

Locations is great, the swimming pool is nice, and service was good. The restaurant is also very good.

The size of the room was smaller than expected. I was sick and had to stay in the room almost all day, and there was no flexibility for the cleaning hours of our room. So at the end, our room was not cleaned one day.

perfect location

The setting of the hotel is perfect! It is right in the center of town and has so many different areas where you can go out on a terrace and see views of the beautiful city of Taxco and it’s remarkable church! Explore all the staircases that take you up to five or six levels of roofs. There is a wonderful pool with gorgeous views! It is rather noisy due to the streets around the hotel, however.

Our room was very small. The noise from the street was very loud! The bathroom was tiny.

Location, terrasses

Old hard beds

Location of the hotel. Nice and helpful staff.

Location of the room, too close to the bar. Noise stops before midnight though.

Everything was very good. Friendly and helpful staff, charming location in heart of zócalo. The swimming pool feels secluded, yet offers beautiful views. One guest decided to play very loud music at 7 am, and the hotel staff were quick to knock on their door to get them to stop.

Nothing negative to say, except that an option to include breakfast in price would be more comfortable for guests.

location. very nice staff. night view.

nothing

I liked the location a.lot..

I didn't like the noise, you can't sleep...the hotel had a karaoke bar very close...

location!

loved everything

amazing view to the city and friendly staff

Very friendly personnel

The pool was under maintenance

great location, expanse property with nice swimming pool and restaurant. everything was very clean.

the bed was a brick. so hard !! quite surprising !

My room was next to kitchen, noisy smells. I didn't sleep, I moved to a different hotel..

Service the price for this hotel should be no more than 30 usa dls.

The location was in the center of Taxco. The hotel is a beautiful Colonial building with exquisite architecture. It is very safe with security at the entrance. Excellent cuisine at there restaurant. Just walking distance to the cathedral and silver shops. The rooms adequate size and very clean.

Nothing it was excellent!

how close it was to the center near shopping centers

the bed was not comfortable at all

The location on the main square was excellent and surprisingly the room was fairly quiet. We got a room on the lower level and in the back, there was no view, the window faced a small alley with only minimal foot trafic. Ear plugs are provided so i guess other rooms are not so quiet. Shower was great. The onsite restaurant maybe had the best food in Taxco. The valet parking fo 100 pesos a day was great. Taxis are 30 - 40 pesos so no need for a car while you're in town. The hotel pool and bar are great, very European feel back there.

fantastic service and very clean and tidy. The staff were lovely and professional. the views were amazing and the pool was so clean and tidy. nice to relax on a day bed in the sun

The room we were in was really small especially the bathroom which made it difficult with 2 people.

Location is hood

Room super small no air conditioning, no screens on windows did not feel good leaving window open because there was no screen, uncomfortable room

Beautifully designed!