Camas cómodas, sabanas excelente calidad. Múltiples armarios (aunque con muy pocas perchas) El personal del Hotel fuemuy amables y serviciales, Nos permitieron late check-out sin coste (llegamos por la noche). Tuvimos que pagar a la llegada toda la estancia.

Reservamos para alojarnos 5 personas, y solo habia 3 camas, No nos avisaron ni leí en ninguna parte que el sofa/cama del Salón era para 2 personas en realidad, y no para una persona. la capacidad maxima deberia ser para 4 personas. Accesorios de cocina muy viejos y algunos en malas condiciones como cafetera vieja y con moho, tostadora rota, Tuvimos problemas con la cisterna del retrete que dejó de funcionar, No hay servicio de habitaciones, con lo que no reponen nada. Insuficiente.

The hotel was even more lovely than the pictures we saw online. The female staff were all very courteous, helpful and professional. The ambience was very homely.

We had a terrible and traumatic experience with a male staff - Sergio. We booked 2 nights, my son and I travelled from the UK as my son had to resume University and he needed to find a suitable accommodation around the university. Very early on our last day, due to a condition called Optic Neuritis which resulted in double vision in one of my eyes (medical evidence available), I accidentally tripped over one of our packed luggage, lost my balance and crashed into one of the glass doors leading to the bathroom. Miraculously, I did not suffer any injuries, but went straight to the reception at about 9am to report the accident. I was attended to by a lady who relayed my explanations in Spanish to Sergio. The lady thanked me for informing her and advised they would revert to me on the issue. Sometime after 1pm, Sergio presented to us a bill of €484 which he said had to be paid immediately. Unfortunately, we had run out of funds as we had just paid for my son’s accommodation (rent + deposit + administrative charges) which we were unaware of before we left the UK. However, I was prepared to discuss a payment plan and settle the charges from the UK. Consulting with someone on the phone in Spanish, Sergio advised that the cost would be reduced to half if we could pay immediately. Unfortunately, we were not in the position to do so and I showed him my online bank account showing a balance of £36 (about €40). I offered to speak to the company to arrange a payment plan, but Sergio bluntly refused. He then began to raise his voice at us, demanding that we call family or friends to raise money, threatened to call the police to lock us up and contact immigration to bar us from entering the country in future. I called his bluff at this point as we were not criminals! He again consulted with someone on the phone, advised that he had been mandated to collect all the money we had on us, collected the remaining £36 and presented a promissory note which I promptly signed.

Dogodna lokalizacja , pyszne śniadanko, apartament z wyposażoną kuchnią

Un peu de tout

Barrière de la langue

Struttura situata a Montjuïc, un po’ distante dal centro ma ben servita. Camera bella e spaziosa con terrazzino esterno molto carino. Presente anche cucina che non abbiamo utilizzato. Molto comodo il parcheggio al costo di circa €27 al giorno. Non avevamo la colazione compresa. Unica stranezza: al momento della prenotazione il costo della camera selezionata era di €145 per una notte, ma al momento della conferma l’opzione non era più disponibile. Abbiamo dovuto confermare la stanza al costo di €196. Peccato che nei giorni a seguire fosse nuovamente di disponibile la stanza al costo inferiore. Ho provato a chiedere spiegazioni alla struttura senza ricevere una spiegazione esaustiva. Per il resto l’hotel è molto carino e il personale gentile.

Śniadanie

Pokój, basen

プールは小さいけど，21時まで利用できました。スタッフが優しかったです。洗濯機は9〜21時に使えて、洗剤2個を3€で購入可能でした。 バス停が近くて便利でした。10分ほど歩くと、地下鉄の駅もあります。

地上階だったので、部屋の中にもゴキブリがいました。

L emplacement la propreté et la gentillesse du personnel

Mal isolé