Nice and friendly, good service, spotless clean and happy breakfast. Have lift inside the building so no need to struggle the big heavy luggage

Nothing

The hotel is central to everything. Easy access to tours bus and trains. Buffet breakfast is good too.

Our sink in the bathroom was blocked and was unblocked twice. It was good after that.

location

cleanliness is really bad.

Location close to station 🚉, city center and lake. Comfort and size of room, excellent breakfast.

Cold atmosphere, almost no staff, digitized but computerized processes do not work smoothly. Miserable internet connection, WiFi signal weak.noisy area at night.

Location close to train station and easy walk to town Ample and good variety of choices for breakfast Helpful friendly staff

Nothing

Large, quiet room, with a good bath. Great location a couple of minutes from the station, close to the river and a very short walk from Niederdorf old town. Checkout not til 12, with a friendly and relaxed breakfast. Convenient for remote working as they were very accommodating and let me use the lovely breakfast room for the afternoon.

We really liked the location of this hotel. It was great to hop off the train and arrive at the hotel. We were early for check-in, but the receptionist helped us stow our bags so we could explore Zurich. It was new for us to have the check-in completely on-line at a kiosk and have to print your own room keys, but we navigated it fairly easily. We also liked how close it was to the scenic part of Zurich and we were able to walk to the area very easily. We also explored some cuter neighborhoods that were closer to the hotel for dinner as well. The breakfast was also delicious, with lots of different hot options like bacon, eggs, and sausage.

The walls were a little thin. We could hear people talking/coughing in the rooms and hallway throughout the night.

friendly greeting when I walked in. breakfast good. rooms were very clean and love the location

then only thing that i did not like was that the bathtub didn't drain the water. Must of been clogged.

great location near train station.

one staff member sitting at a desk near the front door in the lobby. wasn’t helpful at kiosk check-in. was bothered when we asked questions.

Location and had breakfast

A bit dirty, found a cigarette on my room. Also super expensive.

Clean, professional staff, good breakfast, nice decoration

all good

The hotel locates near Zurich main station. Walking with luggage from the Zurich main train station to the hotel is very convenient. Breakfast is very good. Check-in and check-out processes are very effective.

The luggage storage room is not large enough and people can access to the room too easily.

Location, room and breakfast

Hot water isn’t enough in early morning

value for money

Water pressure in shower head poor. No hot water in shower.