Lovely large rooms, good facilities, very clean.

All good...but would be great to have a small restaurant....

Staff rude, not helpful, charged us for drinks when we only got half drinks. Had feeling like the staff don't like English guests. Smell of smoking throughout hotel. Didn't give us codes or information about spa sauna so never got to use this. Overall did not feel comfortable or settled at this hotel wouldn't stay again.

location

breakfast was wonderful

Staff smoked indoors which permeated the ground floor. Unexpected as no smoking should be exactly that.

Good selection for breakfast

On one of the nights there was an annual festival with an event on the hotel grounds. The festival went on until 1AM and bar below our room was open till 3AM. We got little sleep that night. I would recommend to the management that they either 1) Clearly indicate before booking that a festival will take place on that date, or 2) not accept reservations on that date as a courtesy to potential overnight guests.

Great location, you can walk very easily to the restaurants in town and visit the cute little town. The breakfast was really good, outstanding even! From here you can go really fast to compatch if you want to spend the day at Alpe di Siusi. I recommend this hotel!

Great location, 5 min walk to the lovely city centre, spotlessly clean and newly refurbished. Good wi-fi, free underground parking (comes at handy when 20-30 cm snow falls during the night), good breakfast, nice owners. Will definitely return.