The room was a good size, and the staff were very friendly and helpful. The rooftop bar /terrace was nice and the pool looked lovely but we arrived too late to try it out!

The breakfast had a wide range of choices which was great but some of the food was not as good as we had hoped.

Location was great. Family room was very large, clean and comfortable.

The room, staff, location and the breakfast selections were all great!!! The staff went over and beyond to answer all questions and meet all of our requests.

short walk to city center clean room and hotel parking facilities

The Wi-Fi was weak - both on the common areas and in the room. That was a detractor for me - otherwise the hotel is really good.

Our superior room was very clean and a good size. Staff were exceptionally friendly and helpful. The rooftop pool and bar were a real asset.

Only issue was a 20 minute walk to the lakeside but this was minor in comparison to the hotel facilities on offer.

Swimming pool and bar on roof. Availability of parking. Breakfast was OK, but that is not a meal that is particularly important to us. Location was decent, about a 15-20 minute walk to the southeast shore of the lake.

The room was APPALLING. It was small, gloomy, claustrophobic and stuffy, with tiny windows facing on to a busy street. The twin beds were lined up against a single wall. The bathroom was narrow and awkward. And there was no shower curtain. The staff at the front desk... a particularly mirthless woman, who greeted us with "Well you only paid for a standard room, so you can have number 124." It is inconceivable that this could be a "Booking.com" favorite pick. You guys need to rethink this one.

The Pool and that we can just the bikes. We really enjoyed the poolbar!!!

If to say one thing then located. In the best case we stay a little bit closer. But it was fine good for stay in shape after all pizza and pasta

Staff at reception and at pool bar were excellent and extremely helpful. Hotel was clean and has good facilities.

The rooftop pool with wonderful mountain view! The train station is just nearby, which takes you to Milano Cadorna station.

For a 4 star, the service was too average

pool area

small room

room was ok. breakfast good and staff very good.

location too far from waterfront, but you can't change that!

Breakfast was excellent. An excellent selection of food and beverages. The hotel is outside the city wall but only a straight 10 minute walk from the centre. We knew this before arrival and it suited us better. The rooftop bar and pool was a great spot.

No issues with anything but we would have liked a box of tissues in the bathroom.

Staff, location, room size.

Scrambled eggs

very clean and relatively central

we had to change rooms due to a storm that caused flooding but the room we ended up with was certainly better than the original.

large room, great shower, good breakfast

No restaurant, bar or room service.

Quiet area, good amenities, clean place and everything in place with friendly staff Good breakfast

Staff Reception eccellente