Easy to find, convenient location, well organised for late travellers.

I couldn't sleep because of the smell of cigarettes from the pillows, the mattresses, the carpet. the room was non-smoking. The room price of 75 Euros (reduced!!) is much too high for an uncleaned and unrenovated room. The advertising is for 3 stars and does not correspond to reality.

It was easy to find the place and the property had certain character. It was clean, comfortable and there were everithing one needs for a one night or more stay.

Spatious room for a couple. Parking spot available on the premises.

Far from town

The room is quite comfortable. The building is pleasant. Be aware that there is no elevator and steep stairs to upper floors. Can't comment on the breakfast since we didn't buy it. The price (60€ in mid-February) would have been reasonable (but not a bargain) except for the problems. The housekeeper was friendly and polite.

1) Despite arriving as notified, the building was locked and it took a phone call for someone to appear to check us in (some foreign travelers can't make voice calls). Although the manager checked us in, my impression was that he was annoyed at being bothered. His heavy Austrian dialect was difficult for my German capabilities to understand and he made no attempt to speak High German. 2) The kitchen was minimally outfitted and barely adequate for cooking a meal. 3) Internet in our 2nd floor (3rd floor in US terms) room"was mostly non-functional and when I called the manager to let him know he came back and said a) it worked fine on ground floor and b) any problems were due to the ISP, which was not the case. His attitude was, "Oh well, too bad." After he left, I determined the wifi extenders were poorly placed. I moved one into our room and this mostly solved the problem, although still with periodic outages and reconnections required.

l’incroyable gentillesse du personnel…

…

Nothing.

I made a mistake at the booking with the dates (I booked a date for the day before our arrival). It was non-refundable, but I immediately notified the host, who told me, that the booking.com is the responsible for refund, so let then know about the issue. He DID NOT speak and understand English fluently as it is written on the description, but he assured me that he would help if he could. I contacted the booking.com, there was no problem from their side, but the host became passive and did not reply them and he was hostile with me in the phone. If he said that he would not refund because of the policy, I would understand, but to lie about who was the responsible, then hide from giving feedback is not the right way to handle the issue. It seems like he really needed that 65 EUR. I opened a case at the European Consumer Centre.

The room was large and comfortable.

A typical small hotel; everyone was nice. The room looks s little bit better than in the picture.