Very friendly people, nice location, nice breakfast

Due to misunderstandings about the description of the room, we had to change place three times, but eventually it was fine

A little crowded, but nice staff

Actually the music in the public pool little strange and absolutely too load

Fabulous! Would stay again. Amazing beach!

Gym facilites. Could upgrade sun loungers.

The pool, sun lounges, and buffet breakfast were amazing. My room includes a small jacuzzi on the balcony over looking the pool which was very luxurious. The bed was comfy and the TV allowed you to sign into your own Netflix / Prime accounts for those times when you just needed to chill. Location on Plaka beach was fantastic for me to access the restaurants and beaches I wanted. There was a bus stop 200m from the hotel with a QR code that provides the information in English and timetables for those that want to explore more of the island without using a car / scooter. Free transfers to and from port were really appreciated.

I was very keen for a great workout in the gym but it was very basic. The cardio equipment is very outdated and only the bike worked well enough for use. The weights, kettle bells etc were adequate though. The shower in my room didn’t have great pressure through the rainfall shower head but the handheld shower head did and was more than adequate.

Close to beach and so many restaurants including the restaurant “the 3 brothers “ owned by same family where you actually can sit and eat directly on the beach tabke and chairs in the sand Our experience at this hotel was so relaxing

Lovely set up on the property, beautiful pool area, great front office staff, great cleaning staff. Great pick up and drop off at the port.

Did not like the cotton bed cover. Would have liked a coffee machine in the room. No washcloths. The sea bass dinner was overcooked and my friend’s dinner was not served hot.

The staff and facilities were absolutely wonderful! They went above and beyond every single day. This will definitely be the place we stay anytime we visit Plaka beach.

The room was great - very clean. Staff were super friendly and helpful for any questions. Very close to the beach, less than 5 min walk to a beautiful white sand beach!

All the staff at this hotel are super welcoming, professional and so friendly. They will help you with anything you need. The hotel is clean, quiet and very comfortable. The beachside location is perfect, with a bus to take you to city center. Would absolutely recommend, and we would definitely come back!

One thing to improve, would be the breakfast. It has a good selection of hot and cold dishes, but if you arrive after 09:30 it is very empty and they don’t refill very fast. We expressed this concern to staff to improve.

Appena arrivati in hotel abbiamo trovato la camera invasa di scarafaggi. Abbiamo chiesto di cambiare stanza e ci è stato detto che l’hotel era pieno ma sarebbe arrivato un addetto con uno spray anti repellente. Dato che era sera abbiamo spiegato che non volevano dormire in una stanza all’interno della quale era stato spruzzato questo “spray”. Ci è stato detto che potevamo dormire in un altra stanza per una notte. I giorni successivi abbiamo cambiato stanza e ho iniziato ad avere punture di BED BUGS ovunque. Ho viaggiato tanto ma questo è il primo hotel dove vedo il lenzuolo (sottilissimo) a diretto contatto con il materasso……. Viva l’igiene! Dulcis in fundo mentre facevo colazione sia a me che al mio vicino di tavolo è volato uno scarafaggio in testa.

La suite élégante était très belle, très lumineuse, spacieuse et très propre. La literie impeccable. Nous avions une jolie terrasse bien abritée avec une jolie vue sur le jardin qui est très beau, verdoyant et bien entretenu. Les 2 piscines sont magnifiques, les chaises-longues confortables. La plage est à 2 min à pied… sable fin et eaux turquoise. Le buffet petit-déjeuner est très varié, il y en a pour tous les goûts. Malgré la fin de la saison, tout le personnel était tres gentil, souriant, et serviable. Il y a également de jolis restaurants à proximité. Le transport aéroport-hôtel est gratuit. Cet hôtel mérite le nom de Palace ! Nous projetons d’y retourner l’année prochaine.

Rien

The location was excellent, the service was very good, the breakfast too. The staff immediately responded to any requests. Pick-up/delivery service to the port was excellent, immediate and included in the hotel's total cost : very convenient service.

Old towels in the bathroom (but clean of course), room needs some renovation, limited number of street lights at night on the way to the hotel.

Lovely swimming pools, beautiful beach and great service. Complimentary pick up and drop off to port or airport.

Not much information provided on check in about the property or services available or things to do. Minimum spend for hotel guests wanting to use the beach sun loungers. Rooms are quite dated.

The location is great. On the bus route straight into Naxos town and surrounding areas. Great restaurants nearby. The cleaning staff are excellent and our room was kept very clean and tidy every day.

We felt let down by the property overall. The rooms aren’t like the images on booking.com at all. The rooms are very dated and the pillows are hard with lumps in them. The bed is very uncomfortable and desperate for refurbishment. Felt like a 70’s motel. The grounds are run down and the volleyball court is a overgrown patch of dirt with rusty poles and torn net. There are also no disabled access. There is steps before a ramp? Or you have to go across the grass down to the beach to avoid stairs?? The staff are basically non existent and not friendly. They never come round the pool to ask if you would like anything. They reception staff don’t really make you feel welcome or explain anything to you. (A shout out to Daniel on the beach though. Who was friendly and did a great job) The pool is freezing and the sun parasols don’t provide any shade at all. Breakfast is limited and pretty basic. It’s the same every day and doesn’t have much choice.

The pool is amazing and it's a short walk to a gorgeous beach. There are beach bars close by but if you want to stay somewhere that has a buzz and lots of places to eat and drink stay nearer Agia Anna. The staff were amazing and the hotel was clean

We booked a superior two bedroom apartment that was supposed to have an iron, kettle and living area amongst other things. When we arrived we were shown a room that had one very small window in the adult bedroom that looked onto a brick wall (so no view) and two very old sofa beds int he kitchen with aged beddding for our two children aged 10 and 13. I refused to stay in it and to be fair was given another room which had two seperate bedrooms but still had no kettle, iron etc. The listing on Booking.com did not match what we'd paid for at first. We were then offered another room after two nights which had most of the facilities mentioned in the booking.com description. My advice would be to be careful when booking your room that you get what you asked/paid for. The first two rooms we were given were small and the first one had little/no view or natural light in the adult bedroom. The decor is very basic. The breakfast was not great, eggs, bacon, mushrooms were all cold everyday so I didn't eat them and stuck to pastries and toast. The bar is empty in the evenings with no atmosphere and the pool table is tucked away in the basemement with no natural light,

Pool area was lovely

We had booked a junior suite with a sea view. The images on the website looked modern and impressive with lots of in room amenities detailed. However the room we were allocated was a very dated simple double room with an extra sofabed - this was definitely not a suite!!) No kettle or coffee making facilities, no stove, no ironing facilities. The wardrobe space was only suitable for 1 person) The bathroom was also dated and lack lustre. The seaview was not what you would expect and did not meet our expectations (more of a pool view with a little sea in the distance) I complained to the reception staff and they said it was an error on booking.com’s part incorrectly detailing information about the room. After some back and forth with the reception staff, they quickly provided a kettle (but no cups) and an iron without an ironing board - I later spoke to the reservations staff who told me if raised any further issues they would immediately cancel my booking without refund and would be asked to leave - as you can imagine was really quite horrified to receive this response! The bottom line here is that there are some lower grade rooms that are being marketed incorrectly. My expectations were not met and did not reflect the price we paid - a very disappointing start to a long awaited annual family holiday. I use bookings.com quite a lot for business and leisure and have never experienced anything like this before.

Great friendly staff Great location Great breakfast There are many different rooms: old fashioned, modern, with sea view, with a private pool.... make sure to choose the right one for you!

There are many different rooms, old fashioned, modern, with sea view, with a private pool.... make sure to choose the right one for you

A beautiful and well maintained hotel. The staff is lovely and responds to every request. good breakfast I really recommend. Excellent location. We will definitely be back. 

The property is on the sandy beach of Plaka. However there is not much space on the beach itself as it is full of umbrellas and the sun beds are squeezed together. Young personnel do their best and are always trying to assure the best possible experience for you. Renovated rooms are clean and nicely refurnished.

We were obliged to book 2 suites (!!!) as no other options were available for a family of 4 even though the signature suite could fit 4 people just because booking’ system wasn’t well informed. The shower in one room was broken and fixed only after we informed the reception (24 hrs after our arrival) even though the cleaning service did come in the room at least twice in between. The signature suite with private pool has the parking and road as a view (yes, for real!). No soundproof in the rooms, after 7am doors are banging, people are walking and talking as if they were in your room. Sunlight comes through the shutters at all times. The Swiming pool doesn’t have a lifeguard, however it is full of life buoys all around the pool. The breakfast is supposed to be served until 10:30am but if the trays are empty at 10:15am the f&b superviser refuses to provide additional food. *A 10% discount was offered after all of the above had been addressed.

Excellent pool, nice room, decent breakfast, great location on Plaka beach

Beautiful location,

Everything was exceptional, the attention to detail and finish of the room I had was 10/10. I have stayed at a lot of similar priced hotels however this was another level altogether. The bed, linen and cushions were so comfortable also. Great breakfast and location was great. Staff were perfect it really was the best hotel that really surprised me I have stayed at.

Nothing, it really was 10/10

The staff were incredibly accommodating and friendly! Airport transfers were smooths s easy. Sun beds at the beach were awesome! Our

Our ‘sea view’ room overlooked a parking lot with the sea in the distance. But we were only in our room to sleep basically, but definitely would not pay more for it next time.

The large main pool is reserved for guests which is a nice break from the crowds nearby, and a great option when you tire of the heat/salt/sand on the beach. Breakfast was great, with plenty of options and space for everyone. The location is great for exploring the island - if you have a car. There are several wonderful beachfront restaurants nearby (Yazoo, Caya, Nomad, etc). The bartenders at the beach bar were very friendly!

The room was spacious and clean but very, very sparse. Beds were rock hard, and furniture and amenities were minimal (and the cleaning staff kept unmaking the beds and folding up the sheets and blankets every day!). This hotel is in need of some basic upkeep and upgrades, and would be better overall if it focused more on guests, and less on the hordes of beach partygoers that occupy the pool and beach areas. It's crazy that hotel guests still have to pay/hit a minimum to be able to use the beach beds. You are definitely better off heading to a different beach/restaurant where the beds are less crowded and the beach food and service is better.

I loved the location of Argean Palace while sating in Naxos. It is a walk away from the beach and restaurants. My room was great only problem it faced the street. However, the room was beautiful and spacious and the mattresses were comfy. Anna at the front desk was delightful & made me feel comfortable. The front office was helpful with deals & tours. Lastly the breakfast was fantastic !

Nothing

Well equipped, close to a nice beach, very friendly staff.

Price is somewhat high but we are overall happy.

The pool area was good, the rooms were very clean, the staff were friendly. We had a lovely room overlooking the pool and beach.

The buffet breakfast

The property was beautiful clean and steps from a beautiful beach.