Friendly staff, comfortable environment

None

Sehr zentrale Lage. Sehr sehr schönes Boutique Hotel mit Sauna und Dampfbad. Super gerne wieder!!

This was one of our favorite hotels as we traveled around Switzerland. The staff was kind, caring, and helpful. The facility was modern rustic with exceptional amenities. The room was larger than expected, very clean and new. The breakfast was excellent. We only book one night and would have loved to stay more. Highly recommend in an area with many hotel options.

I cannot think of any negative aspects of our stay.

Centrally located and the rooms are large, with the staff more than willing to help. Very much appreciated the collection / drop off to the station.

We had a great time…

This is a modern, luxurious hotel that exemplifies Swiss design - truly a 4 Star experience in every way. A hotel stay doesn't get much better than this. The facility appears to be an independent family run establishment which is reflected in the high quality of the hotel and attention to details in the room, the service, the hotel staff and breakfast. Breakfast was a superb Swiss breakfast with a variety of top quality meats, cheeses, yogurts, eggs and breads - they will also make eggs/omelets anyway you want them. The rooms/bathrooms are new, spotless, spacious and comfortably/tastefully furnished. Their design is implemented in a way that allows two people to settle in and enjoy the room for a long stay (we were there for three nights) for either relaxing and reading a book or watching television (on a very large 60+ inch screen) while you're not hiking or skiing . Our room was located on the first floor and came with a large comfortable outdoor patio that overlooks a garden. There was also a bath tub and separate shower which gives you an idea of the generous size of the room. There is a surprisingly large amount closet and drawer space - more than I've ever seen. Two people do not feel cramped in any way - there is plenty of room to store all of your clothes and toiletries without getting on top of one another. The hotel is located just about in the center of Zermatt, approximately two blocks (a very short walk) from all the attractions, stores and restaurants. This is a significant advantage since you are close to all the action, yet far enough away to not be disturbed by the crowds and noise. Distance from the train station is about 1/4 mile, which is short enough to do with roller luggage or backpacks although they offer free pick-up and drop-off to the train station - all you have to do is ask.

It doesn't get much better than this unless you want to pay double the price at a 5 star hotel.

Nicely located, quiet with nice outdoor area away from bustle but within a few minutes if key areas.

Bathrooms very poorly designed with no doors.

Location was superb. Room was big and spacious, as was the bathroom. Front patio is also a lovely spot for an evening drink.

Buffet breakfast wasn't very extensive. Spa didn't seem to be open. Room was very warm at night.

incredibly friendly staff, right in the middle of Zermatt with very clean rooms and facilities.