The location is good and the prices are low for Switzerland standards. The rooms are very clean and the staff is friendly.

The wi-fi signal in my room was non-existent. It got very hot during the day, and there was no air-conditioning. The hotel does not have an elevator.

Big clean room with nice views. Staff was very friendly.

Wifi didn't work well but fortunately was able to use the next building's wifi

The location

No staff, reception was closed. No elevator in building, no refrigerator in the room. No breakfast served. As reception was closed, payment had to be made through bank transfer, generating exorbitant bank fees because Switzerland is not in the Euro zone..

it was so nice inside and out. we wish we had more time there.

nothing

Excellent service. The team is amazing. It's quite rare when the team goes above and beyond, but this is exactly the case here. And their restaurant is excellent. If we lived in proximity, we would happily return as regular customers to the restaurant.

Nothing to report.

Located few mins of walking from the station In a lovely neighborhood

I was asked to provide my personal info handwritten on a paper sheet (quite traditional when it's now a tech world!) I was shown a bill at time of check in to pay for the room, and I had to ask them to double check that I had already paid on booking.com Inconvenient access (need a card to even enter the building besides climbing up and down the room) Quite worn out furniture & curtains were not only extra long but transparent for not much privacy

very quiet and nice welcome

A superb little place in Tannay, just a short walk from the train station with lots of choice on trains going both directions on Lake Geneva. We had 3 rooms, 2 with a shower and one with a bath and shower over. Really friendly staff and a superb restaurant (although pricey like most decent places in Switzerland) on the ground floor where we ate on the first night. Breakfast isn’t an option at the hotel but there is a bakery with lots of seating just a few steps round the corner. Lovely staff there too and plenty of choice on croissants and pastries with coffee, juice and yoghurt. This is well used by the locals and serves as the local convenience store too.

Smoking on the terrace downstairs drifted in to open bedroom windows. That’s a common problem across France and Switzerland, smoking is far more prevalent than in the UK.