Basic hostel, well located and ok brekky :)

The stuff wouldn’t be that helpful sometimes but I guess there was a bit of a communication barrier. If you have heavy luggage, it can be challenging to take to the hostel which is accessed uphill by stairs.

good location and relaxed place

Well decorated. Good location

Stayed for 3 nights and had cold showers. Never had hot water. It was freezing and the rooms were damp and freezing. Do not stay at Intro Hostel.

Good location, spacious room and nicely decorated hostel. Breakfast was a choice of 3 options (1 veggie/ vegan) - simple but different from other hostels which was nice. Bonus points for the hostel cats!

No kitchen and although they advertised activities, once we got there they said they weren't starting until next week.

nice common area, good coffee

very very cold at night, heating would have been good or more bedding.

The size of the private room was good.

One of the worst experience ever. I choose this place because they have a photo of a pool table, but....there is no a pool table. Super noisy. As for their own rules they should close the bar at 22.00....but at 23.30 they were still open and with music at high volume. The room are next to the bar, so impossibile to sleep. In the night before leaving, I give to the man in the reception a bag with some trekking tools that they should give back to a tour operator ....in the morning when the owner of the tour operator went for it....it was empty. Stay away!

Good location, really nice terrace with concerts sometimes, delicious breakfast, comfortable beds

It’s pretty cheap for Cusco and the on-site bar is good value for drinks

The check in staff are rude and unhelpful and the room was so dusty we kept sneezing for the duration of our stay. The breakfast is terrible and they have live musicians play in the evening who can’t sing but carry on anyway until late.