Hotel just next to train station, bus terminal but not JR station. Room was clean and cosy . Nice onsen area, has outdoor section. Staff were friendly and helpful.

None

地點十分方便 房間空間大 裝潢讓人放鬆 早餐用餐地點風景很好 餐點美味

無

朝食が品数も多くおいしかった。 部屋は清潔感がありよかった。 露天風呂も夜中も入り放題でとてもよかった。

廊下の音が部屋の中まで聞こえてきた。スカイスパの中の女子トイレの鍵が壊れていた。あとロッカーの9番？の鍵も壊れていた。

お風呂 清潔感

鏡が多くて戸惑った

Location, Staff, Cleanliness and finally the Onsen....

Bed feels a tad hard for senior like us... didnt really had a good sleep... other than this ... everything is fantastic

Room is spacious and nice view from room and lobby.

Despite public bath is nice but not be able to cater for more people. Beside that, the location is not at strategic tourist spots.

露天風呂及桑拿浴。 樓下有超級市場，藥妝店，各式食店，南海鐵路站，JR站，巴士站，圖書館，便利店，咖啡店。非常方便。

朝食がおいしかった

和食の種類が少ない

露天風呂が気持ちよかった。

食べ物屋さんが少ないロケーション

是市中心,不是ＪＲ站.訂房要小心

早餐不好吃

ロケーションがよい。移動が楽

朝早くから、清掃作業員が廊下をウロウロしすぎ

Very well kept property, offers a spa and nice views. Friendly staff

I booked this hotel because of the spa on the rooftop and I was informed after checking in that I couldn’t go because I had tattoos. Or I would have to pay 2000 yen’s in cover ups to be able to enter because I have small tattoos on my arms and each needed to be covered. On the website of the hotel it says that those cover ups are provided but they need to be bought… And the only place mentioning not accepting tattoed people is in a FAQ’s… I think that would be a capital information that maybe deserves a spot in « important policies ». Very disappointed

The room is cleaned. It is big enough for a solo traveler. This hotel is next to the Wakayamashi station. The staff are enthusiasm and attentive！

No. All is good.

The view of the sea.

View so good,staff so nice

Location, rooftop onsen

A staff failed to provide accurate information about the parking arrangements. We did enquire about the parking fee and how to settle the payment when we checked in. The staff just emphasized using the machine at the parking lot and the fee for 24 hours is 800 yens. She did not tell us that a stamp from the hotel front desk is required before making payment. Therefore, instead of paying 800 yens for one day, we paid 66,000 yens for the first day!!!

Nice property and clean Onsen

None

great rooftop bath nice interior design with larger space than expected

The SkySpa was the main draw for choosing this hotel and it was very nice. I always had the women’s outdoor onsen to myself. Nice view of the river. Compared to other hotels in Japan, these softer beds and higher pillows were very comfort. I booked the corner room, which was comfortably sized for 2 people, although we did not have big luggage. The window seats were very nice for enjoying the view. Staff was kind and helpful. Location was a bit away from town center and castle, about 15-30 min walk. there were a few restaurants nearby but we mainly dined towards town center.

Distance from center of town means not many cafes, restaurants nearby. The hotel breakfast was disappointing. Food quality was inconsistent, offered very little fruit options.

beautiful interior and rooms. excellent buffet breakfast of Japanese and some western. did not use the spa but it also looked very nicer

could use a bit more bag storage in the room

close to station, Starbucks and food hall

bathroom small

Beautiful design and tasteful finishing. The room was small in size but felt spacious thanks to great design. Bed was comfortable, great breakfast and very friendly and helpful staff.

The location is excellent. It is within three minutes walk to the Wakayamashi Station.

The entrance to the hotel is a not easy to find.