Food

Basic facilities were not provided on arrival. We had to demand for each to getvthe facilities arranged.

The facilities were the nicest in this booking. Since we checked in early they gave us another room for resting, also the made the booking process easy. Thank you guys.

Nothing much

Nice location

Excellent Location, good food and courteous staff. The view from hotel is good and walking space is available, especially at night.

The patchy entrance road, lack of variety in food and absence of game zones as mentioned in website. The rooms can be better furnished and the balcony doors to be secured at bottom with additional locks.

good locations , rooms and bathrooms are clean

food is not as expected , costlier stay

I liked the warmth and welcoming nature of Vishnu bhai. I had a kid with me . They were helping in nature and helped me with feeding of kid .. overall good,,,

Little food options.

It was adjacent to some popular spots.

Ill maintained rooms, poor facilities, lack of safety and cleanliness, exhorbitant rate for cheapest possible facility. There is absolutely no security and the property is extremely poor in maintenance and management. They have claimed "3 star " "Resort" N stuff, but the reality is so disappointing. For a room that I paid Rs 4000, the bed sheets smelled bad and made me feel itchy. I booked a "resort" that was tagged as "3-star facility", but I was shocked to see a property that is ill- maintained, ill-managed and nowhere near even a decent lodge facility. I feel cheated when I saw it after booking this property for Rs. 3700+ and sending them Rs1000 in advance when they demanded it through phone as soon as I booked it online. The doors and windows were made of plastic and we felt scared at night when we realised that had zero security at gates and a single street light to lit the entire property. Coming to the room, a non A/c room, with unclean bed sheets and pillows. There was no control for fan, TV was not working, There are limescale like patches throughout the interior walls. The toilet is more scary.. A big hole in toilet wall was covered with a piece of thermocol. The water closet is the smallest and cheapest available in market. The water heater works on a gas cylinder set-up. The surroundings were dirty, with construction waste, old liqour bottles, plastics and all imaginable and unimaginable things scattered around my "villa". I had to stay at night suffering as I was so tired after a 200 km long drive and I was clueless about finding another place at that night. I woke up itching my whole body and I'm writing this while itching. I feel cheated after choosing a " 3 star" , " Very good", "Resort", paying 3913 and getting this pathetic treatment. There is no intercom, no basic amenities apart from the scary, non-working amenities that I mentioned earlier.

Location

Food,overpriced

The balcony view from the stand alone villa was very enjoyable.

Hotel’s facilities were lacking. The room was damp and the evening meal was served cold.

Vishnu, property owner, and his hotel team helped us in all respects whatever we asked. Very welcoming ! Vishnu arranged for all our travel (jeep, taxi, etc.) in and out of Vagamon. He followed up for any help even after our stay for any help required on our onward trip. Neat and Clean Property + Vishnu and team + Location (opp. to Pine forest) = Excellent Stay 😀

Nothing to complain

The location of the stay was beautiful ❤️. Very pleasant and calm environment...best spot for relaxation...

Nothing such as in the property

The best part of this resort is the location, it's quite near to the sightseeing places ...if you are travelling by your own car then it will be easy to check out the places nearby... The other good thing about the place is the staff, they are courteous and professional. The cottage rooms have a nice beautiful view.. from the balcony you can enjoy the tea estate views...

There is nothing in particular but I guess the service can be improved a little. And there should be more options for the food. Currently they have limited menu options...and also you need to place the order well in advance for lunch or dinner....which I feel sometimes you tend to forget or gets skip from your mind while on a trip.... Also, they need to work on the patch from the main road to till the main gate of the resort. It's a steep patch with no proper road ...during the rainy season it might gets skiddy !!

Putt&kadala curry. Place was awesome

Some improvement in rooms

Location is good

Room were not tidy and both rooms smell bad. I asked them to use air freshener which long for an hour only. Staffs were just okay, not much interactive and helpful. Food was bad , but was very costly. I requested them for change in check out time till 2 pm, they rejected saying that their all rooms are filled. But all rooms were free till 3 pm. I paid them extra 2119 for 2 hour time. When we checked in, none of rooms were occupied. My family was alone in whole buidling. It was like haunting place. I'll not suggest this place..