Nice hotel, excellent view, room are very well, modern keyless entrance system(unfortunately doesn't work with present staff), swimming pool in nice location, breakfast and coffee so nice, coffee!!!!!!!!!!

I did not expect receptionist in lobby meet gests in swimming shorts. YOU MUST HAVE SOME ONE FROM THE HOTEL ON CHECK IN /OUT OR YOU NEED TO CHECK THE ROOM AND REPORT ANY SMALL PROBLEM FIRST IN MORNING, IF YOU FIND RECEPTIONIST)) OF COURSE. We left the hotel at 12:00 and before this we tried to approach the lobby several times to say thanks or in case, if room need to be checked before we are leaving, lobby was closed and nobody there. We sent the text to say thank you to the hotel and driving to another hotel,....., unfortunately hotel text us back; ANTONIOI(lobby receptionist) FOUND A FEW BROUKEN THINGS IN OUR ROOM)),.......first; the screw was loose on toilet paper roll holder and second is something wrong with the shower flex(we used main one from the ceiling instead), this small things we found as soon as get into the room and start use facilities, after 5 hours driving. This wasn't major problem for us and we did not reported, but surprised when been blamed for this, looks like receptionist busy with other duties and do not check rooms after every check out, but happy to blame the gests randomly after they left hotel. One more thing to mention before submitting this, I think hotel need to make the signs to stop cleaner come into your room when is suitable for her or knock first. All above from the heart

Relaxing atmosphere

nothing

everything! best place to relax! be close with nature! enjoy quality breakfast with local traditional tastes! Stuff and management extremely friendly and welcoming! the room was nicely decorated with nice interior materials and the most comfortable bed we have ever slept!!! location is incredible as it is in close distance from town of Ierapetra (15mins by car) and it is built on a high spot inside a valley surrounded by green mountains and facing the sea (1km away) !

everything was great! nothing to dislike :)

room design bed (excellent) pool

nothing

bed

customer service

amazing room and structure, furnished and decorated with care. super quiet and relaxing. Perfect for a couple stay. 10 stars also to the generous welcome kit

Good location, the room was nicely presented and it was clean. Nice veranda and inside decoration. The room also had mosquito nets which allowed to enjoy the nice evening breeze.

The second room did not have a proper bed, just a single sofa-bed and it was not comfortable to sleep. The room downstairs because of the jacuzzi on its veranda was noisy throughout the day and we pointed out this issue to the owner.

Pignolia Suites is very beautiful and private property. Brand new, with just a few apartments, designed with a great style and touch of true Cretan style. The apartment was spacious, with kitchen, not just a kitchenette and beautiful outdoor jacuzzi with clean waters. We enjoyed the swimming pool area, with super comfortable sun beds, clean water, silence and only cicades making a great noise. We also enjoyed modern and healthy breakfast. We spent 3 very relaxing days by the pool!

The suites are hardly reached without a car and if you don't cook on your own, you really need a car to go for a dinner. The sea view is limited, so if you count on it, consider that.

Great facilities. Lovely staff. Great breakfast each morning!

very nice & new rooms in small & cozy setting. the room was very comfortable and nicely decorated. Breakfast was very nice with a lot of choices. perfect service - had a small issue with the jacuzzi in the first room and could directly get a new room with a functioning jacuzzi. we definitely can recommend the place - people were very friendly and helpful!

Beautiful situated accommodation that is tranquil and luxurious. The rooms are very big and fully equipped. Our hosts were extremely helpful and friendly.

A bit more variety in breakfast would be a plus.

Maria is a great host with attention for detail, amazing tips for hikes, restaurants and beaches in the area and has 8 new beautiful and stylish apartments to offer. Pool and bar are always a great place to unwind and get in touch with other guests, Maria, Antonis and their friends. Thank you so much for everything we had a wonderful holiday

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This place is so amazing, it feels like you are in a private Villa in the mountains of Mexico or Columbia. Stuff is super nice. we became friends. It is quite, bed is super comfortable and the pool is a magical spot both during day and night.

Very nice rooms, spacious with a great view and modern interior design. Nice location close to beaches and restaurants.

Welcoming was poor and the parking area was not convenient. We were informed that cleaning was done every 3 days and breakfast was below average. Overall services need improvement.

Lovely staff, great spacious rooms and showers, modern... the location feels remote but it’s super close to hidden gem beaches and restaurants (a few minutes by car).