Breakfast was okay! Same menu

The fact That it was only one year old and the staff was super helpful and professional.

Many things: 1) The a/c system is the worst. It blows on the bed directly and you cannot lie or sit on the bed without freezing. We had to turn it off every night so that we could sleep. 2) The location is near the train tracks and if you are on the wrong side of the building you hear the rumble of the trains passing (even numbered rooms). 3) Insulation between rooms is not adequate, you hear kids crying next door or nervous guests pacing the room with heavy footsteps around midnight. 4) Water pressure in the lavatory and shower is very low. Also when you are trying to take a shower it takes forever for the water to heat up.

It was a very nice hotel. Great double queen beds and a really comfortable sofa Bravo to the West Elm Furniture! Very Nearly where we had needed to be and local food delivery was easy as we. Nice warm pool & clean gym. I wish their breakfast ran til 11am but the we figured it out. Thanks

Everything was fully loaded and exceeded mine and my partner’s expectations. They had very friendly helpful staff, clean and modern. 😊

The cleanliness, staff, EV charging station, room furniture and finishings.

Breakfast could be better, EV charging station could be more and in a better location rather than the disabled parking.

Wonderful customer service outstanding housekeeping

The room was very clean and spacious a great lay out and convenient to all locations I needed to travel to.

Nothing

Everything was so neat and clean, parking was easy & location was super convenient. Customer service was def a 10/10, everyone was so efficient, very nice, and accommodating. Definitely will be booking another stay here, recommend this to everyone!!! You get more bang for your buck here!

Nothing, everything was great!

They gave someone else my room

Customer service was horrible

I love the staff, Yes, the property is new and who would not like new. But it; is the staff here, I am not sure they have in those coffee cups, I want some. But putting all jokes aside I have not spoken to anyone that said "Oh, I will work on that for you and call you when i find out. Not to say that's wrong. It's not. But this staff will go to great length to make sure you a know that the customer is there priority. The first time I stayed here I just thought it's a new hotel and they need to fill the rooms. Yes, that's the goal, but every body down to the cleaning staff is super supportive, I will give them a million stars if it was possible. I can't stop coming here, if i need to stay away from home for any reason I am on the phone making my reservation, I found this place when I moved out and was waiting to move into the other location I was on the phone quickly reserving my room. They have one con here that would send people running to another hotel seriously, but with this staff that huge issue is shrunk down to nothing, and it;s a huge thing, ;) Thank you Springhill staff for being yourself. Love you guys, 2/24/23

the train that pass by every day,

everything I love this place

what’s not to love

The train tracks next to the hotel The train was loud

Breakfast was good. It’s the loud train that kept coming by the place several times a day. I finally got something to help me sleep. Most people aren’t as pricky as me when it comes to sleeping

Triple panel windows or higher wall to eliminate the train noise