La comida estaba deliciosa

El servicio muy malo. Nos quitaron el agua potable sin aviso (tuve que rogarles practicamente para que me lo pusieron) y no quitaron el servicio de piscina sin avisarnos. Habiamos reservado para una noche. Y nadie respondia ni decia nada. A nadie le importaba nada sobre el servicio

.No recibimos desayumo

Las camas, sonaban. Los colchones muy básicos.

El tamaño de la piscina

El agua de la piscina estaba sucia, tenía mucha mugre (basura, bichos, etc), en la habitación habían bastantes moscas, el colchón de la habitación es muy duro y la cama suena mucho

La pisicina y espacios

Mucha música vallenata, baño sin luz solo la de la habitación

Llegue al establecimiento habian ocupado mi reserva, nunca respetaron que tuviera una reserva previa y no me dieron soluciones

la falta de seriedad del equipo

los precios

no me gusto que solo haya servicio de desayuno hasta las 10;00 y que nos manden a otro lado a buscar un desayuno

crew and facilities, easy access, calm, god food

lack of more ac or coolers inside rooms

the swimming pool

a lot mosquito into the room

The location was pretty cool and the room was cozy.

One of the staff members did not mention the real cost of a delivery service.

The pool is great, we had a double room, the bed was super comfortable, everything was clean and the rooms are not that close to the pool so you do not hear the music throughout the day. The food was good and it has good prices and variety in the menu. The staff is really nice, they are willing to assist and to help you with your stay not only in the hotel but on Guaduas.

I think this is just Guaduas it’s self there are a lot of flies, it’s quite bothering if you’re just sitting taking the sun.

The room was clean, the swimming pool was nice, everything was fine.

One of the staff members did not tell us about the extra cost of an additional food service. The rest was great.

No breakfast was included

No Breakfast