The concept, the service, the restaurant and the staff.

Nothing

Location near to outlet and very comfortable hotel

beautiful! loved the idea of turning the prison into a hotel. great design, great hospitality.

noisy sliding glass doors for the bathroom area like most European hotels, it might be time to change to summer bedcovers this time of year.

High quality hotel, with a very quirky design (an ex-prison). Bedroom and ensuite were good quality and reasonably spacious (Comfort Double Room). Reception staff very friendly and helpful. Private, gated parking onsite (unless full). Good location in the centre of town, but quiet.

A very good quality hotel was ruined by a disastrous breakfast experience. On checking in at 1530 the previous day, we were told we had to book a breakfast time, and all they had left was 0800 or 1000/1030. That would not suit a lot of people and is not really what you would expect from a 5-star hotel. We booked 0800 as 1000 would have been too late for our onward journey. So we were the first people in to breakfast. Staff serve it to you at your table. But they were clearly understaffed, and the staff who were there were completely disorganised (we were the only 2 people in there for the first 20 minutes!). We finally left after 45 minutes, having waited in vain for the food we had ordered. I explained this to Reception at check out, and in fairness, they apologised, and made a financial gesture by way of compensation; and they admitted they were short of staff. It left a very sour taste from what is otherwise a very good hotel.

great style and finish. very friendly and very efficient staff.

nothing

everything

The hotel restaurant Damianz is absolutely fantastic and worthwhile to book a night in the hotel. Excellent food and wine and wonderful atmosphere.

The room key didn’t work so well

Very interesting and stylish interior , room was very quiet and clear, very comfy bed, great breakfast, very welcoming staff.

The unique place, the decoration, the space in the room, big bed, the quiet neighbourhood, the giant bathtub, the perfect service and kindness from all the staff. The included breakfast was awesome!

Beds were quite hard, and we had the suite just above the kitchen so I heard noise (doors, ...) late in the night.

The experience at he reception desk by check in was great! The breakfast was excellent!

Lovely hotel and great experience to sleep in a prison. GREAT restaurant, a must try!!! Staff are all very friendly and helpful. Location is great and very conveniently located if you want to go shopping at Roermond outlet.

We had a lovely room located at the patio ground floor. Unfortunately in the middle of the night, the staff on night duty decided to have a smoke and rather loud chat in front of our window, waking us up around 4 am. We did mention this to the hotel and they 'solved' it by offering an upgrade for our next visit.

everything! the location, the staff, the atmosphere, the food, the service… one of the best hotel stays I’ve had. They accommodated my gluten intolerance.

Exceptional experience in a wonderful place. Definitely a must do. A big thank you to the amazing staff, and their kindness. The celebration of the 7y anniversary with my partner was a real success. THANK YOU

we stop here every year for last 4 years. real 5* boutique hotel with friendly atmosphere and nice staff. take delux room and feel absolutely happy with floor and room size.

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