Historic, very comfortable bed

Shower water pressure, glass wall too narrow to keep water off floor

The food was amazing, the over all atmosphere was gorgeous. The bed was comfortable as well. Staff was friendly and helpful

One of our nightstands didn't work, i.e. the plug in the night stand to plug my phone into. There was no information about parking available anywhere, and we found that incredibly stressful and very disappointing once we found out the parking garage was across the street and could have saved the money we paid to valet had we known ahead of time.

Location and design

Nothing

Everything! Staff was friendly and very accommodating. Rooms were clean, beds were very very comfortable! Highly recommend this place.

The hotel is beautiful. I love the mix of modern and historic. The staff was impeccable. The rooms were clean and bathroom was spacious.

The rooms are a bit small. It was difficult to navigate the mini fridge without moving it because it was in a tight corner.

Although the wait at the Boxcar was extremely long, the pizza was really good and the bartender was trying really hard and stayed friendly throughout.

The TV did not work, the shower spray was really poor (and the adjustment too high to reach), the makeup mirror was broken.

Put more coffee pods (not caffeine free) in rooms. We drink at least 2 cups of coffee each!!!

everything

Beautiful, lovely setting, I loved the decor. The staff was so friendly and helpful.

The friendly staff, and a comfortable bed

I needed a handicap assessable room Due to my daughter being in a wheelchair, but mine was given away by the time I got there. The room was so small I can only fit her past the door. I had to put our suitcases in the bathroom. Very disappointing with the room. I will not be considering this hotel in the future

The staff was friendly and the breakfast was really good.

Parking lot was difficult to find. Had to go inside to ask. The tv remote was laggy and the none of the trash bins in the room had bags.

We did not have breakfast

It was so nice and beautiful!! I will definitely be staying again.

The location is excellent, the lady at the front desk was very nice, bed was comfortable

serve in the downstairs bar and rooftop was extremely slow which I think is due to not having enough staff on hand water in the shower took about 10 minutes to get hot and there was barely any water pressure

We loved the restoration of history in the building.

the rooftop dinner .. and the view of the city created a vibe that was nice and warming

did not like the downstairs restaurant menu

Everything! The quick check in and cleanliness was lovely