Would have been more comfortable if we knew how to turn heater on, or gas fireplace, as our stay was chilly at the lodging. Also we couldn't find key to fire pit. We eventually found it on our own but did call and a ticket was taken out and text exchanges but no one knew where key was. We couldn't find a book of instructions, so we weren't sure if the heater or gas fireplace was operational or we just weren't permitted to use, so we did't pursue.