The resort was clean enough, however it looked as though the place could do with a lick of paint and was a little bit run down in areas. The house we stayed in was clean and comfortable opposite the outdoor pool. Location 6.6 miles from Newquay was good and connections to the A30.

Booking for pool areas was not ideal. The outdoor pool was rarely open and if it was you had to book and use a code. To be honest if it was open we wouldn't use it as it didn't look clean. The indoor pool is good but again having to book and find no slots available is not great. Both pools are sometimes unmanned. Invest in lifeguards during the summer months so all people to use the facilities and don't shut them down at 5.30pm. Also there is no-one to meet and greet at Atlantic Reach and is real self service. We found staff to be quite stone faced/rude on occasion which kind of put a damper on being on holiday. On-site activities are basic or close to non existent for the kids. On-site entertainment would have been a welcome change or a BBQ night but they don't provide these types of things. The place could also do with an onsite shop as the closest CO-OP (although close) was a faff to keep going to when you need basics. I think Atlantic Reach is good if you just want somewhere to stay in the Cornwall region and you're not too fussy about on-site facilities and activites.

Location

The lock for the front door was not working, we were unable to lock it completely from the inside. This was reported several times but no one got back to us so we had to resort to taking turns sleeping on the sofa by the front door as a security precaution.

Would not recommend this to anyone. No value for money

Everything

Property was a good size, plenty of space for 3 people, location was good close to on site facilities, including playground and pub restaurant.

Weather was cooler, so outdoor pool should be heated. Booking the indoor pool was a pain, slots would fill up quickly. Beds were really uncomfortable, squeeking anytime there was movement. Creaky doors, so maintenance needs to be kept up.

good location, good communication and assistance prior to holiday and during when we needed assistance.

the property is directly opposite the park and the pub two places we did not spend anytime as it’s not our scene however we felt like we were in their with the noise levels!! You can hear everything from the complex and your neighbours - if you don’t enjoy other people company it is uncomfortable being so close to others if you want to sit outside and your neighbours are out! The property had been cleaned but there was many old cobwebs - we felt like a deep clean had not been done for some time. the outdoor furniture was old and rusted not the images in the photos. the complex itself is very tired - everywhere needs some maintenance.

Excellent accommodation clean and welcoming well situated

outdoor pool closed at 6pm just as we returned from a day out and would have wanted to use the on site facility. The pool’s cleanliness wasn’t always at its best either!

Relatively spacious, clean, well equipped kitchen, lots of amenities nearby, good location for trips around Cornwall.

Close to amenities