I would like to summarize the good and the bad with this rental. We booked it for spring break for my family of 9 and our dog. I had trouble getting a hold of the property manager a few days before our trip. I send texts and voicemail and waited for two days before I called Vrbo. I then received responses to my questions. I was told I would receive the door code and address to the house 24 hours before our stay, but I again had to reach out to ask for that information, and it took several hours. The address that I was given was for the wrong location, and after making several attempts to locate the home, more calls and texts, we were given the correct location of the condo. The manager was pleasant over texts and offered to send someone over but we finally found it after going up to the door and trying the lock. The home was as shown in pictures. The kitchen was well stocked with everything we needed, and the home had four bedrooms and three bathrooms, which was more than adequate for my family. There were A/c units in each bedroom and one in the living room, however due to the time of year we went, we would’ve rather had heaters. There is no central heating. We were provided six space heaters, but due to only one plug in each room, we couldn’t seem to get the living room warm enough to be comfortable. The water pressure was terrible and there was no hot water when we arrived. After a day, I finally called the property manager asking about the hot water. The next morning, someone was sent over to fix the boiler. We had hot water for our last day, but still not great pressure. The house is indeed beach front, which was nice and convenient on the private beach in Las Conchas, with a security guard stationed outside our back door. The beach is mostly rocks, so it was great for beach coming, but horrible for swimming, kayaking and tubing. All the kids enjoyed their beds and felt like they got good sleep, however, the master king size bed was as hard as a board and the the base wobbled on the floor when you shifted in bed. I will definitely need some chiropractic work after three nights on that bed. On checkout day, the cleaning lady came 15 minutes early and we felt rushed to leave, which was a bit of a negative on our trip. While this is certainly not an upscale rental, and the property manager was somewhat slow to respond to everything, we still managed to have a great time. I would give 3 out of 5 stars.

I would like to summarize the good and the bad with this rental. We booked it for spring break for my family of 9 and our dog. I had trouble getting a hold of the property manager a few days before our trip. I send texts and voicemail and waited for two days before I called Vrbo. I then received responses to my questions. I was told I would receive the door code and address to the house 24 hours before our stay, but I again had to reach out to ask for that information, and it took several hours. The address that I was given was for the wrong location, and after making several attempts to locate the home, more calls and texts, we were given the correct location of the condo. The manager was pleasant over texts and offered to send someone over but we finally found it after going up to the door and trying the lock. The home was as shown in pictures. The kitchen was well stocked with everything we needed, and the home had four bedrooms and three bathrooms, which was more than adequate for my family. There were A/c units in each bedroom and one in the living room, however due to the time of year we went, we would’ve rather had heaters. There is no central heating. We were provided six space heaters, but due to only one plug in each room, we couldn’t seem to get the living room warm enough to be comfortable. The water pressure was terrible and there was no hot water when we arrived. After a day, I finally called the property manager asking about the hot water. The next morning, someone was sent over to fix the boiler. We had hot water for our last day, but still not great pressure. The house is indeed beach front, which was nice and convenient on the private beach in Las Conchas, with a security guard stationed outside our back door. The beach is mostly rocks, so it was great for beach coming, but horrible for swimming, kayaking and tubing. All the kids enjoyed their beds and felt like they got good sleep, however, the master king size bed was as hard as a board and the the base wobbled on the floor when you shifted in bed. I will definitely need some chiropractic work after three nights on that bed. On checkout day, the cleaning lady came 15 minutes early and we felt rushed to leave, which was a bit of a negative on our trip. While this is certainly not an upscale rental, and the property manager was somewhat slow to respond to everything, we still managed to have a great time. I would give 3 out of 5 stars.

I would like to summarize the good and the bad with this rental. We booked it for spring break for my family of 9 and our dog. I had trouble getting a hold of the property manager a few days before our trip. I send texts and voicemail and waited for two days before I called Vrbo. I then received responses to my questions. I was told I would receive the door code and address to the house 24 hours before our stay, but I again had to reach out to ask for that information, and it took several hours. The address that I was given was for the wrong location, and after making several attempts to locate the home, more calls and texts, we were given the correct location of the condo. The manager was pleasant over texts and offered to send someone over but we finally found it after going up to the door and trying the lock. The home was as shown in pictures. The kitchen was well stocked with everything we needed, and the home had four bedrooms and three bathrooms, which was more than adequate for my family. There were A/c units in each bedroom and one in the living room, however due to the time of year we went, we would’ve rather had heaters. There is no central heating. We were provided six space heaters, but due to only one plug in each room, we couldn’t seem to get the living room warm enough to be comfortable. The water pressure was terrible and there was no hot water when we arrived. After a day, I finally called the property manager asking about the hot water. The next morning, someone was sent over to fix the boiler. We had hot water for our last day, but still not great pressure. The house is indeed beach front, which was nice and convenient on the private beach in Las Conchas, with a security guard stationed outside our back door. The beach is mostly rocks, so it was great for beach coming, but horrible for swimming, kayaking and tubing. All the kids enjoyed their beds and felt like they got good sleep, however, the master king size bed was as hard as a board and the the base wobbled on the floor when you shifted in bed. I will definitely need some chiropractic work after three nights on that bed. On checkout day, the cleaning lady came 15 minutes early and we felt rushed to leave, which was a bit of a negative on our trip. While this is certainly not an upscale rental, and the property manager was somewhat slow to respond to everything, we still managed to have a great time. I would give 3 out of 5 stars.