the facility was clean and the owner is the nicest person that i have ever met .

The hostess was very warm and welcoming and offered extra information, assistance and sightseeing. And we had some great conversations. Thank you, Jennifer - loved the sunset experience!

I enjoyed my stay in Kew very much, the weather was perfect. Although a little apprehensive of a home stay initially as I have never done this before, Jennife soon put me at ease. Well done Jennifer! All the very best of luck to you and thank you for the freshly made smoothy on departure, it was very tasty indeed. Take care!

Felt more comfortable than being at home 👍🏽

The warm welcome from Jennifer means you know you are going to have a great stay. The room is very comfortable. And the little extra touches like homemade cucumber and lemon water and a little grazing platter make this a special stay.

Nothing.

Clean, consistently warm shower, niceties such as a sandwich and a few other vittles in the room on arrival, and a couple of personalised welcome messages. The decoration in the apartment is very nice. It was interesting to share stories with this highly knowledgeable and worldly-experienced woman. There are phone chargers provided, and a kettle and small fridge in the room. Apparently you can use the toaster.

This is a homestay. A homestay, a homestay. I didn't realise this before coming (my bad). Host texted me asking me to take the recycling out to the depot on my way to work, texted me at work to ask me to take pictures of central London for her as it was sunny, called me to ask where the keys were when I left the morning of checkout, whilst I was in a work meeting (which I told her)&(they were in the room door which they work to unlock (interior room which only she had access to); the windows were left open all throughout the apartment all day and night, so it grew very cold at night (though the guest room was warm), I was instructed to put the toilet seat down when flushing, as if I were her child, because if I didn't 'tiny splashes of water would go everywhere and she would have to scrub and sanitise the whole bathroom', there were no shoes allowed in the house, the advertised kitchenette cannot be used for cooking as the host informed me she couldn't take the risk of cross contamination, as she runs a food business out of her apartment too (about which business she is very knowledgeable); the host rang me whilst I was in a meeting at work (which I told her) to not just ask after the keys which were in the bedroom door, but to complain at me for leaving food packaging and some rubbish in the room when I had to leave. I have never in all of my experience in staying in paid places around the world, been rang like this to complain about some stuff to be cleaned (it's not like I left trash out everywhere in a lackadaisical and crappy manner, there were some tins and cardboard packages on surfaces, and a bit of food in the fridge) - the room I pay for I expect to have cleaning done to it inclusive in the fee, like it is everywhere else. Also, the room had no bin. That would really help. The apartment does have a bin in the kitchen.

Jennifer is a genial and welcoming host who went out of her way to make my visit as comfortable as possible. The room is very stylish with great facilities, and the location is a dream, only a short walk from the beautiful Kew Gardens and very well connected by public transport in the charming oasis of Kew village.

During the daytime there is a little ambient noise from aircraft but that is true all over this part of West London, not specific to the property. At night all was quiet and I slept very peacefully indeed.

Superclean, everything new and very friendly host.

very comfortable and clean

Warm friendly host Jennifer, nothing was to much trouble, great knowledge of local area & beyond, a great find will deffo be visiting again when down in London. Location just a short walk from Kew underground station, 20mins & your in Central London. Lovely front facing spacious, clean & relaxing guest room. Great clean wash/shower facilities, underground map on wall came in handy aswell. Exceptional value would highly recommend. Checked in 3 hours later then had planned but Jennifer was so accommodating & it wasn't a problem. Fridge in guest room came in handy to keep drinks cool, all ready for the next day's adventures. Made a change not stopping in the usual self check-in hotels, so refreshing being able to talk to the host on arrival, nothings a rush & nobody else in checking queue behind u of course. Thank you Jennifer

Only stopped the one night & didn't like leaving in the morning.

Jennifer was a friendly and welcoming host. Lovely comfy bed, spotlessly clean, great shower! Quiet side street.

Nothing for me

The arrangement, the guidance, the way of making guests comfortable in new location, and the helping nature.

That I have to leave in just 4 days. I wish I could extend my stay.