We absolutely loved our stay! Beautiful, large house that was clean and serene Amazing chef's kitchen with high end appliances and well stocked with everything you need Great location with wonderful views from the balcony Very comfortable and quiet bedrooms

If you love a real feel of the mountains, the stay in Zephyr Cove is it. The drive into Zephyr Cove is spectacular, you get a beautiful view of the lake. Once you get to the property it is nice and quiet, there are mountain boulders and rocks all around which you can appreciate from almost every window, as well as majestic trees, once inside. The house has a cool mountain look. We enjoyed the large spaces and it was still very cozy. It has ample room for larger parties/groups. There is a straightforward welcoming packet you can find on the kitchen counter. It had all the amenities we needed for our family to stay very comfortably. We were even able to enjoy the jacuzzi in the evening, after a day of being out on the lake. It was so relaxing and our children really enjoyed it. Aim the evening you can sit out on the front porch and listen to the woods come alive as the sun goes down, then look up at the stars. If you feel like a night indoors you can kick back and watch a little tv, guests have access to great material for adult and children alike. The owners are nearby. They are very kind and accessible for help if needed. We loved that so much to do was nearby! Grocery stores, hikes, lake access with everything a lake has to offer, places to eat, other towns, rivers and lakes. Every where you go is spectacular. We were able to get in and out very easily. The garage has capacity for two cars. We hope to make it back and experience it in the winter.

This home is very accessible and close to the lake, and is a nice distance from the craziness of South Lake. It's a nice big house with plenty of space for eight people. The deck on the third level is very nice and a great place to relax at the end of the day. Everything in the house = user friendly and Nila the owner is super nice and very responsive. We felt right at home and would come back again.

We had an emergency with one of the 3 families who planned to come with us two days before check in. The tested positive in covid and surely enough they had to cancel. I contacted the property host to see if I can cancel the booking or if not reschedule it for labor day week end ( the booking was for July 4th) The host said it is not under my control and customer service can decide on the case. I called customer service, explained the situation, and they said we are OK if host is Ok. They told we will send an email to host. After that I called host, left the message, and emailed her as well with no response. She even didn’t reply back the email. She could have told ;sorry; I can’t. Not responding the guest seems very unprofessional and disrespectful to me specially in this competetive business. Eventually we decided to go with two families and pay more money each( as opposed to family of 3). The other issue was that small complementary items like hand washing soap, and dish washing liquid containers had been filled with water added to a nearly previously finished one. The solutions were two thin! The shampoos in bathrooms were the same. That looked cheap to me. Other than that we had no problem. There were enough dishes and beds were clean, unless the first floor room which looked very old and un-pleasant. I give a score of 3 out of 5 in overal.