The view was great

The remote to unlock the garage door did not work we had to use the key to get in and out all the time, you could not use the oven to heat things up as the dials had no numbers on it. The blind at the front door only closed half way.

Wonderful position looking out to sea, watching the ships go by and the eagles soaring.

Not too much other than no heating for the cool evenings.

Panoramic views across the oceans. Watching to shops was a great experience

We stayed in winter, and needed a larger heater. It wasn’t a huge issue but would have been nice.

the location is good spa was nice good deck

no basic tea or coffee no milk no linen not high level of cleanliness. cobwebs in high windows etc

The location was fantastic. Right opposite Shelly Beach Park ... amongst the Sea Eagles.

Wifi & Linen

Views were excellent from unit 10. The unit is located away from all the noise of king and bulcock but still within a nice walking distance along the esplanade if you want to go there. Enjoyed watching the boats and sea eagles from the patio. We appreciated the lift to level 3 withy elderly mother. Beds were comfortable. The unit block common areas and gardens are well cared for and maintained. Unit block is quite. Kitchen was sufficiently equipped with necessary items.

It is winter, and an unusually cold one too. There was no heater available for the unit and the unit got very cold in the afternoon/evening. We had a liquid spill in the kitchen soon after we arrived and when I got the mop I found it was broken and the last person who used it obviously tried to fix it by holding the pad on with a rubber band (which was half disintegrated). Replacement of mop is essential. Kitchen - microwave bottom rusting although it works. Oven door does not shut properly which makes cooking in it longer. Cleaning - the common areas such as bathroom, kitchen and floor you see we're clean. However there was a high amount of dust on the walls, paintings and mould on the skirting boards. Also a lot of dust under beds and furniture when we moved them. (We had to move the kids beds together, I didn't go looking for dust!) I had to do a clean and vacuum so others staying who have allergies would be ok. The common touch areas such as doors and handles had also not been wiped down in a while, especially the 'kids' room Suggest a more regular deep cleaning of unit. Of cause, it's mostly clean now as I've done what I could for the benefit of my family.