Delightful hotel with (from our room) a superb view of the Cathedral and river. Excellent restaurant and river view terrace. Thoroughly recommended

Room not clean

Room not clean

Great Location is amble across the tarn to the Toulouse Lautrec museum and the phantasmagorical cathedral. Wandered the old half timbered streets of the old ecclesiastical town. Hotel is a good standard as you would expect of the Mercure group and great food available. The availability of off street parking is also a good point as Albi has not got tomuch free parking

Great Location is amble across the tarn to the Toulouse Lautrec museum and the phantasmagorical cathedral. Wandered the old half timbered streets of the old ecclesiastical town. Hotel is a good standard as you would expect of the Mercure group and great food available. The availability of off street parking is also a good point as Albi has not got tomuch free parking

Professional staff. A dream location. Excellent breakfast.

Professional staff. A dream location. Excellent breakfast.

Restaurent food was really nice. Staff very friendly

Very good locallisation, with perfect view on Cathedral and Tarn river. Very good breakfast...but lack of vegetables.

The Hotel met our expectations and we will definitely use it again. Situated close to the centre within walking distance but far enough away from any noise. The staff were very friendly and helpful and the facilities were good. Our room was adequate if a little small. It had everything we needed and the cleaning and servicing were faultless.Although we did not use the restaurant the menu appeared adequate and the facility was well appointed and seemed well patronised.

The Hotel met our expectations and we will definitely use it again. Situated close to the centre within walking distance but far enough away from any noise. The staff were very friendly and helpful and the facilities were good. Our room was adequate if a little small. It had everything we needed and the cleaning and servicing were faultless. Although we did not use the restaurant the menu appeared adequate and the facility was well appointed and seemed well patronised.

Excellent location, with a view of the old town, the bridge and the cathedral. Great service all around and plentiful parking right in front of the hotel. Large room. Restaurant downstairs is really good and quite reasonably priced. It was a lot better and a little cheaper than the one I've tried in town. The only thing I didn't like is the AC. It's located for some utterly strange reason right above the entrance door, while the room is around the corner, after a longish corridor. So you can have it at the lowest setting and it won't have a great effect on the bedroom, while the area in front of the door gets really cool. It's a truly bizarre design. I suppose in the heat smaller rooms without a separate corridor would be better.

Excellent location, with a view of the old town, the bridge and the cathedral. Great service all around and plentiful parking right in front of the hotel. Large room. Restaurant downstairs is really good and quite reasonably priced. It was a lot better and a little cheaper than the one I've tried in town. The only thing I didn't like is the AC. It's located for some utterly strange reason right above the entrance door, while the room is around the corner, after a longish corridor. So you can have it at the lowest setting and it won't have a great effect on the bedroom, while the area in front of the door gets really cool. It's a truly bizarre design. I suppose in the heat smaller rooms without a separate corridor would be better.

Great

This is an ideal location for visiting Albi and it’s setting over the famous bridges is excellent - with great views from the upper floors. The free parking outside is a real benefit as you can walk into the centre in a few moments - across those historic bridges. The hotel facilities are more than adequate and COVID protection very evident around the building. We didn’t dine in the hotel but self-service breakfast was generous (if a bit crowded around the cramped coffee area). Service was efficient but lacking warmth from some staff - it took a while to find someone to serve drinks on the terrace. This is a hotel with a business feel to it, rather than a charming tourist spot, but it all works and the location makes up for any minor shortcomings. Make sure you grab a luggage trolley as you will be carrying it yourself!

The A/C did not work well and the room was not cleaned the second day. Regrettably, also, there was no safe in the room.

Excellent location. Close to both modern and old part. Incomparable views.

Excellent location. Close to both modern and old part. Incomparable views.

Great mini break, close to all amenities and fantastic views.

The room was super hot and we could not open the window because the falls was too loud. We asked to change room and they made everything right. Easy access to the town centre and easy parking. Good WiFi.

Very nice and helpful staff, they help you to find a taxi to Toulouse Airport. Very good breakfast with good service.

Really great staff,very helpful and pleasant, good parking lot at no charge.

Arrived late evening as a stopover. Great value and parking.

Our room has a great view of the old city of Albi and its a short stroll across the bridge to the old town center with fantastic views on the bridge as well.

Our room has a great view of the old city of Albi and it's a short stroll across the bridge to the old town center with fantastic views on the bridge as well.

Convenient and scenic location, At the banks of the river. Only a 10 minute walk to the centre of town. There is a small carpark on site

This hotel has it all. Perfect location: right on the river with amazing views, easy to find, easy to get in and out of town, easy to get to sites and restaurants. Rooms have everything you need for a comfortable stay and are quiet. Staff were helpful and efficient. The only negative was that the charged us for the rooms on our bill even though we prepaid through Expedia. That may be a problem on Expedia’s side, since I thought originally that I had reserved rooms without prepayment.

This hotel has it all. Perfect location: right on the river with amazing views, easy to find, easy to get in and out of town, easy to get to sites and restaurants. Rooms have everything you need for a comfortable stay and are quiet. Staff were helpful and efficient. The only negative was that the charged us for the rooms on our bill even though we prepaid through Expedia. That may be a problem on Expedia’s side, since I thought originally that I had reserved rooms without prepayment.

Nice location in central Albi, good rooms, excellent staff, would certainly stay here again.Only wish the standard and range of food in the restaurant was better, though the breakfast cannot be faulted.

I got a view room and it was worth it! The views from the entire property are stunning! The rush of the falls outside the windows is a pleasant undertone to an otherwise very quiet hotel. The staff have all been excellent! Every single person has been pleasant, helpful and really responsive. I seriously cannot say enough great things about the staff! The room wasnt crowded even though the bathroom was really small, but its pretty typical for Europe. The rest of the room was fine and there was room for luggage, etc. The hotel is located right across the river from the Basilica, Palace and the entire compound, and the old town. It was a pleasant short walk. The GPS got a little confused so pay attention but I had a nice drive down some really old streets before I found myself right there at the hotel. The only reason I didnt give it five stars across the board is because the bed was pretty soft and the pillows were flat. But it was only mildly annoying and didnt spoil the experience at all. I would definitely stay here again!

I got a view room and it was worth it! The views from the entire property are stunning! The rush of the falls outside the windows is a pleasant undertone to an otherwise very quiet hotel. The staff have all been excellent! Every single person has been pleasant, helpful and really responsive. I seriously cannot say enough great things about the staff! The room wasnt crowded even though the bathroom was really small, but its pretty typical for Europe. The rest of the room was fine and there was room for luggage, etc. The hotel is located right across the river from the Basilica, Palace and the entire compound, and the old town. It was a pleasant short walk. The GPS got a little confused so pay attention but I had a nice drive down some really old streets before I found myself right there at the hotel. The only reason I didnt give it five stars across the board is because the bed was pretty soft and the pillows were flat. But it was only mildly annoying and didnt spoil the experience at all. I would definitely stay here again!

Great staff - good (but pricey) restaurant and superb views over the river to the Old Town and Cathedral.