Very tasteful and classy, boutique type hotel. Great location to city center and the lake. Surprising what an upbeat, warm and interesting city Zurich turned out to be. Would definitely recommend the hotel.

Nice and comfortable and staff were very accommodating.. would definitely recommend.. close to everything in zurich

Nice receptonist and warm welcom. Very comfortable bed to get a good sleep, but I don't like the religious books and statue were placed in the room.

Great.

Great location, friendly staff every time I stay here and personalised service

Lovely hotel close to the Opera House and nearby to old Zurich. A perfect location to begin an exploration of Switzerland. Staff was very friendly and accommodating.

I Like the Charme and all rooms are clean

This is a wonderful small hotel. Clean and staff is very lovely.

Great property but you could hear hallway noise.

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

The best

I’ve stayed at several SLH properties, and this wasn’t as nice as I expected. The room was nice, they use Grown Alchemist products. The restaurant/bar was just ok (bartender was great). The area it’s located was fantastic, walking distance of 2m from the Christmas market.

Very cute small hotel in a great location in Zurich. Loved the quality of all the furnishings, detail and the whole experience!

Super comfortable and quiet room that was immaculately clean. Friendly staff.

This boutique hotel brings you the service and beauty of a luxury hotel for much less. Recently renovated, you’ll enjoy marble sinks, blond oak floors and, depending on the room, lovely views of Zurich and its namesake lake. Right next to the Opera House and a short walk into the center of everything, you get the best of both worlds - relaxation and bustle - as you choose. Carmen checked me in and was a delight after 24 hours of travel and airports. She went above and beyond! What a gem!

Wonderful location next to lake Zurich and walkable for great restaurants and shopping. We especially appreciated the helpful staff!

Overall staff is businesslike and not very friendly. Lighting in restaurant too bright and like a coffee shop-hostess seemed in a rush even with low volume. It would take very little to give this place a rave-the location and basic amenities are excellent.

Fine High-End lovely property located in excellent area. Can not say enough positive about our stay. Delicious breakfast options, perfect service. Plush linens, insuite coffee.

Great location near the lake and Stadelhof train station (15-20mins to airport). Many tram services and options for dining. Most of all, freshly refurbished with modern and elegant finishes. Would stay again

Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.

Apparently this hotel had just been renovated. It’s good in theory, however all their bathroom fixtures although aesthetically pleasing, are sharp & hazardous in the small bathrooms. Also the doors are glass and there’s no real privacy between the bed and bathroom areas. What I found so disturbing was that there was never anyone at the front Desk to help you. We tried calling for dinner recommendations from our room and no one ever picked up the phone. The staff member that checked us in, Carmen, made sure to let us know that our breakfast was definitely NOT included in our room rate. At checkout, she didn’t even ask us about our stay. If you are the face of a small luxury hotel, you should be able to greet guests with a smile. It was as though she was doing us a favor. Isabella was kind as was the housekeeping staff. As I stated, very nice boutique property, but will not be returning.

The staff was excellent and a great location

So happy with my stay at the Ambassador! Staff was so friendly and helpful, rooms were very clean and they even left a handwritten welcome note. Recently renovated and very modern. Toiletries were high end and they provided all extras you could think of. Rooftop had amazing views and located very close to the old town! Cannot recommend more.

Staff were so friendly and room was very clean.

I would not stay here again. It is clean but they gave us a room with a tiny window and when I called the front desk to ask for a change the receptionist was not too nice and said I should’ve paid more. It wasn’t worth the price for me..

Was a Great stay in Zürich, the room was very nice.

Beautiful boutique hotel. Well located the bath towels and linens are very quality.

Nice small hotel but their check in amd check out process is time consuming and ineffcient

Fantastic property. Completely remodeled, very clean and comfortable rooms and baths. Great location

this is the worst hotel we've been to in 20 years, whether 5 star (ritz, kempinski st moritz, etc) or 2 or 3 star in ten countries. it was an attic single room they called a double. 1.the twin bed was next to wall angled 45 degrees, bumped ones forehead badly if trying to go to bed from the left side where the night table and night reading light was. 2. the horrible revamp to make it look classy was a fake. 3.all lights were linked so reading in bed at night was only possible with night lamp and ALL other five lights blasting, including the ceiling light and 2 hall lights. horrible. their excuse was it was designed that way. 4.when finally 11 pm turning lights out, 2 sharp lights under each bed lit up if one moved, or if blankets touched the floor,...creating 2 metres of light and sharp shadows. phoned desk to be told to stuff pillows and towels to cover the floor lights due to bad design. 5.this isnt even one star! lots. of leather boxes to look "designed" one was 10 inches by 8 inches containing 2 cotton pads for face! totally phony superficial look. every time you turn right at the tiny window you hit your head due to the angled wall, due to stuffing 2 beds into a one bedroom space.and of course no closet space. 5. "free' fridge meant one 2 sfr pack of nuts and a quarter bottle proseco, not renewed nightly. outrageous greed.. 6.their other , ie hotel opera,across the street, fabulous in EVERY way, big windows, high ceilings, superb modest refurbishment.

The hotel is amazing. Service was great, rooms were beautiful and the location by lake Zurich was perfect.

Friendly and efficient staff, great location, very nice rooms.