Very clean and very safe

Front desk staffs and concierge were very nice, but the clean crews are horrible. Bathroom’s ceiling was full of dripping yellow spots. Took them 2 days to clean up after complaints and complaints. They cleaned the room only when they want to at their convenience time. Otherwise they would not bother to clean my room. This is the worse hotel I ever stayed in Europe. Hair dryer was sticky and dirty. They have a serious problem with the cleaning crews.

Staff was friendly and helpful

I enjoyed my stay and would stay there again if I return to Paris.

Okay location. Super quiet. Very comfortable beds.

This is a great hotel to stay in! Next to metro, walking distance from attractions, and great rooms , awesome service!

Very good hotel

Overall good. Breakfast spread has scope for improvement

I stayed for 5 days in relation to a conference, and had the pleasure of enjoying great service from all hotel staff, a nice room with storage good space for all my clothes and a delicious breakfast buffet with lots of healthy options. Highly recommended.

I have stayed at the hotel a number of times in the past. The property seemed a bit "tired" and in need to a refresh.

Accomodating staff.

Great staff, very accomodating.

The hotel was clean, walking distance to many areas and restaurants and shops are near by the hotel. The hotel staff missed cleaning our room a few nights in row.

One of the worst experiences.. usually hotel doesn’t go wrong with the bed … guess what my mattress was aquard abd a bingo curve in the centre which I can only sleep on the edge .. escalated to the concerns but of ourse no one bather .. my bed sheet have some mark which I am a Shane to say .. will never stay in this hotel

Perfect place for a short trip

Convenient to conference center. Many amenities available.

Room was to small

Clean large hotel with air conditioning

Great location when visiting Paris. Close to many restaurants and Metro station. Property is clean, bed is comfy and staff are extremely helpful

It was nice

Nice facility. front desk unreliable in communications.

Everything was nice

Hotel had an excellent location . Rooms aren’t big but they are ok if you don’t take in consideration the fact that toilet had a separate door, what is good , but there is no water to wash your hand , so after use of toilet you go out open two doors to enter in the bathroom and wash your hands. Every morning staff is knocking on the door before 0900 if they could do a service , not pleasant at all!!! Hotel is clean , no issues about that and breakfast is pleasant.

We were able to check in early and we were very happy with our suite and service

Superb service, delightful staff. Impeccably clean and well maintained. Hot breakfast not as good as I would have expected

Needs some updates.

The property is extremely safe and the staff is so helpful. My room was nice and clean and I also enjoyed the amenities.

This was a perfectly fine hotel. Nothing fancy and the quite American in style, so comfortable and big. used for lots of flight crews. doesn't feel like you are in Paris but nothing particularly wrong with the hotel. I would stay again if on a work trip but not if it was a special occasion. very comfortable beds though!

Good hotel

Room was comfortable but bathroom old

I had asked for a room with a walk in shower. It was not provided. I am a disabled senior. I was getting out of the tub and took a terrible fall causing me to hit my head and severely sprain my hand. The hotel staff did not make an incident report, nor did they have any bandage wraps in their first aid kit to assist me. This is horrible and I was in terrible pain until I returned home to go to Urgent Care. The toilet also overflowed. I am no stranger to Paris as this was my fourth trip to Paris. I feel that I should have been compensated for all of this. The hotel said that since I did not book with them it was not their responsibility. I was an injured senior disabled person, and something should have been done to either make my stay a little better or be financially compensated.

The staff was amazing and helpful