I absolutely loved my stay at this hotel. The buffet breakfast is really reasonable and the villa had the most amazing view. I will definitely be returning back

I loved everything from the property, location and staff.

Best pools and views of the beach. Great staff and very nice rooms.

Great property, great staff.

Bar drinks too expensive

The Westin Lagunamar was amazing. The staff, the food, the pool, the rooms and view. Everything was absolutely fabulous. We will be coming back and staying here.

Overall great hotel but overpriced restaurants and rooms. Service was great though.

Great place to stay!!!

The property itself was very bad and very confusing to get from room to the pool. You have to walk all the way at least 1 mile my room was so far away from the main lobby that I end up walking back-and-forth nonstop. I went there to relax, not exercise the fridge in the room Leaking water I asked to be fixed twice. It was never fixed as far as the food and restaurant is concerned way way too expensive and the food wasn’t good overall I won’t choose this hotel again The staff was very friendly and very helpful

Excellent stay great facilities especially pool area. Lovely breakfast.

Ok

Had a great stay. The resort is beautiful. Wonderful pools and beautiful grounds. The staff is kind and helpful. In a prime location for going out to eat. Short walking distance to get some groceries to stock your room with drinks and snacks. Walked cross the street to the mall for great affordable places to eat The washer and dryer in the room came in handy for washing as drying swim suits. Comfortable beds and the shower was great. Only drawback is the ocean was wild and a lot of waves. Not a great beach for swimming but a wonderful beach for relaxing and not too crowded. Watching the sea turtles at night was a nice added experience. Overall wonderful place to stay!

We really enjoyed this resort as a family. The studio might be a little small sized (stated 4), but it was really well equiped with a small stove, fridge, microwave oven, dish washing machine and even a washer-dryer combo machine for our cloths. We even went shopping to a near supermarket (Soriana) for breakfast basics we we had our own snacks, water and cooked bkfst fot the kids. We did not use the hotel restaurants to meet our budget, so I cannot speak about them. The bathroom was clean and spacious, included a hidrojet bathtub and a separate shower. Very nice sea view from.the room balcony, the pools were really large, well maintained and nice. Usef the pool side bar a couple times... happy hour from 3 to 4 pm 😀 Beach areas very nice as well, the sea draft was a little high but we could still get in and enjoy it... breath taking sea view and water color... so beatiful... "La isla" is a large open mall, just across the avenue from the hotel (2 min walk) with a bunch of options to eat and buy other stuff if that is your thing. Personnel from the hotel was great, every request we had was solved quiclky and efficiently (even a washing machine quick repair was done within 1 hour). Our elevator was out of order a couple of times, but was it. No big deal. We took the stairs. Great place to stay, will definitely come back in the future if we are lucky enough to go to Cancun again... regards!

Awesome service, accessible pools & beach. Very clean

Wonderful beach

Great service

I booked this stay after things didn't work out with the original resort for to unsanitary conditions. This resort and staff was heaven sent. The resort is clean, the food is great, transportation is right outside of the resort, the mall is across the street from the resort, and they're enough food options to choose from due to the resort not being all inclusive. You can book airport shuttle round trip through "The One" which is the company the resort uses. The room was ready early which is a bonus because my going adult has special needs and can get impatient and restless. Oscar helped me at check in. Next time I know to book directly through the resort in order to obtain my Marriott points.

Love everything about it! Plus staff was great - helpful and friendly.

The facility is great, but needs renovation

This is a 2 star hotel, maximum! Everything is outdated and just looks straight up for the 80s. Common areas are just ugly and not pleasant to be at. In the room - AC doesn’t work, shower is broken, no mini bar and no room service. No decent food options at all at the property. The only thing this place has is a large pool, but I’m sure it can be found somewhere else.

Awesome place for family

Beautiful beach access and right across the street from La Isla shopping. Less than 5 min walk to shopping and dining.

Is it all around outstanding place?

Food was expensive and so so. Accommodations was gorgeous. Nice location. Nice people working there. Concierge could be tighter about excursion bookings, be sure to get things confirmed in writing even if they are offered to. you. If you didnt agree in writing, you may not get what you were expecting.

When asking for a ride to the airport the hotel front desk informed me taxi and shuttle services were suspended. They let me know I needed to check out on time so other guests could use my room they not once asked about where we would go with no way of making it to the airport not their problem hotel was paid on to the next

This place was amazing

The Westin Laguna Mar is tops. Great service in all aspects. It’s Convenient, safe and has beautiful grounds! Book it You won’t regret it. Great place great people.

Excellent service. Walkable to shopping mall and many different dining options!

Decent hotel right on a beautiful beach

Good proparty beautiful location all rooms facing sea view. Check in was bad experience, room has lots of short coming so had to call house keeping many time and was constant demand for shower gel , plug point not working , exta bed not done, luggage cane very late check in was 4 and they gave room at 5

Wonderful room with all the little extras.

Friendly staff