didn't like first in best dressed parking. has potential for conflict over who ownes what spot. nothing worse than coming home, or arriving late to find no parking available

Air conditioner not working lawns unkept gravel drive way not great for bikes

Very dated but also very clean motel well located

Excellent staff very helpful

It was handy to everything

Overpriced; small rooms; dated; noisy gravel with cars

The cleanest and most comfortable accommodation. We arrived to the room being heated, it was absolutely spotless which is rare! Lovely friendly lady to greet us too.

I asked for an end room and was given a mid room

Staff were friendly, bed was comfortable, bathroom quite good, quiet area, plenty of bench space, short walk to supermarket. Comfortable stay in a beautiful town.

Friendly and helpful staff. The room was clean. The shower was amazing!

This hotel does the job for what you need. It’s a bit dated, but was clean and comfortable. Close walking distance to Tumut’s main street.

Very Clean, staff wonderful, close to main street and dinning. The only thing missing is a quilt...wish all hotels/motels would ditch those blankets. You would not be disappointed staying here. Thank you for a lovely stay and upgrade x

The property had the basic facilities but overall was not good value for money.

Lovely stay in a lovely town. Room was great, very conveniently located.

Great room renovations done recently

The motel owners were very helpful, and made a difficult stay for me much easier.

Great friendly service

Staff were friendly and helpful!

It was clean, right price and comfortable beds. Thank you.

As a seasoned sales executive and have stayed in many accommodation this is without doubt 1 of the best. Cannot fault and owners are beautiful friendly people.

Room was clean and the stay was comfortable. Found this booking in the last minute, it was a good find.

Property is dated and I paid accordingly

Property is in a great central location and room was comfortable with a nice size bathroom. Property is a bit dated and run down but overall very happy with our stay.

Staff were very helpful and as we had booked on Saturday for Sunday night the Wot If Booking did not arrive until about five minutes before we got to the motel on the Sunday evening and they put us up in a double room for Sunday night and moved us for Monday and Tuesday nights to a Queen size room which was a much better standard. Big let down by Wot IF.

The bed I slept in was very comfortable, I had the best sleep in several nights. Staff were friendly and very accomodating of my late check in, as I had driven up from Melbourne that day and was unable to arrive prior to the reception close time.

Clean tidy and friendly

This was for a birthday present for my niece, apparently when my sister rocked up they didn't know what room they were putting them in,they said any room would do,after I'd just payed $155 for a nights stay,they had no access to the pool due to there been a cover over it,one of the reasons I picked this motel and the bed wasn't made properly also on there site they had a breakfast pack made up but my sister didn't receive this,when Ive stayed at budget hotels in the Newcastle area we are given milk and cups access to certain things such as the pool and etc even during covid,I feel I disappointed my sister and my niece's whom are currently homeless and really in need of some TLC and time together as they are seperated..really disappointed especially for the price I paid...

Room not suitable as advertised. Parking terrible.

Nice owner. Aircon not working, no internet. Tired facility.

The motel is marketed leveraging the Best Western branding, leaving impression the motel will be better proportioned, quality than what actually is. We stay in lots of motels, and felt the motel is equivalent to a room about 30% below what we paid. Can't fault the motel, as a basic place to stay, just relative to other motels we've staid at, relative to price paid.

We had booked an Executive Queen room on the basis of the photos and the price. As we are in our mid to late 70s, we asked for a downstairs room. Unfortunately it seemed that there were none of the type of room we booked on the ground floor. The room we were allocated was clean, quiet and tidy but very outdated, cramped and in need of renovation. Definitely not "executive". As there are many who would prefer a ground floor room, the website should show where each category of room is located.

We had booked an Executive Queen room on the basis of the photos and the price. As we are in our mid to late 70s, we asked for a downstairs room. Unfortunately it seemed that there were none of the type of room we booked on the ground floor. The room we were allocated was clean, quiet and tidy but very outdated, cramped and in need of renovation. Definitely not "executive".As there are many who would prefer a ground floor room, the website should show where each category of room is located.