The hotel was wonderful. Great staff, comfortable room, and amazing location

Excellent service. Very well situated for walking the sites in Oxford.

Great property! Everything is very convenient!

The hotel and decoration are great, but all the staff were extremely helpful and attentive. Would definitely choose Randolph again in the future

The hotel is no better than an average 3 star. Breakfast was a disaster. Staff didn’t understand our order. Several mistakes were made and we were overcharged by a significant amount. The buffer was of poor quality. The Morse Bar is too small for a hotel this size. The decor is what would expect to find in a 1979s pub with rooms. The rooms are old, poorly ventilated, the air con doesn’t work properly and not properly noise proofed. Overall the hotel was poor value for money and needs an urgent overhaul. There should be a premier restaurant; a bigger bar; modernised bedrooms and decor generally; staff who are better trained.

Nice Property

Absolutely wonderful stay! We look forward to next time.

A wonderful stay at the Randolph in Oxford. Pleasant and efficient staff. Comfortable, lovely room, great location convenient to the bus station at Gloucester Green and the Magdalen stop, plus main sights like Sheldonian Theater, Radcliff Camera, etc. Hotel is just across from the Martyr Memorial too.Also short walk to Christ Church College & Cathedral. Enjoyed the hotel's connection with the Morse TV series. Only negative was the fire alarm activated by some Rolls Royces in the hotel garage (fancy cars in for the Salon Prive auto show at Blenheim Palace), but hotel handled the situation quickly. Breakfast buffet in the pleasant Alice Restaurant at the hotel was delicious. Would highly recommend the Randolph.

This hotel is optimally located, near the High Street and several of the more famous colleges. The rather small bar is warmly decorated and feels cozy, as well as boasting the frequent patronage of the author of the Inspector Morse mysteries.

Lovely high end hotel in good location

the service was really terrible. we ordered glasses for the room and after reminding the reception several times and waiting for a long tme, we finally got them ourselves. The water pressure in different rooms was quite low and breakfast was chaotic. there was no menue but you could order omelettes or avocado toast- it would have been nice to know that. the location was good, but I wouldn't stay there again.

Beautiful hotel. Rooms are well appointed. Hotel restaurant and bar are wonderful. Great location to Oxford and city sites.

Great start. Would definitely start again

Staff was available from early to late and very professional

Excellent service

Fabulous hotel, only issue was the street noise which made sleeping difficult.

The room and common room designs are exceptional

Need to inform guests to pre-book valet service.

Loved our overnight stay. The shower arrangement was not very good in our room but no other complaints.

The staff was okay. I hope they understand that the International customer's arrival time depends on the flight. I arrived at the hotel at around 10:00 am and I understand that the check in time is 3:00 pm. They made me sit actually till 3:05 pm without even offering any water or coffee, not only that I could see that others arrived after me and was given the key to the room way before me. At 3:05 pm I had to go and ask for the key. This was not the way you treat a customer.

Dining options at the property were excellent

Always wanted to stay here since the Morse series.

Lovely welcome by the staff at reception. Clean room with very comfortable bed . Great location in the centre of Oxford . Would stay again .

Great hotel. Superb decor and ambience. Good food. Helpful staff.

I liked the historic aspect of the place and how well it has been maintained. The staff at the desk was also excellent. Of course the lobation was terrific. On the negative side. I’m not sure if the hotel had air conditioning. I don’t think so. If so, it was ineffective in my room.

Nice spacious and comfortable

A gorgeous hotel with beautiful interiors and very friendly staff.

Stunning hotel in excellent hotel. Our room ended up pretty much in the back of the hotel but it was still a stunning and large room even though it was their basic rooms

Somewhat to our dismay we were given a disabled room without a bath. It was more like a wet room. Our view overlooked the aircon system. The room was comfortable, well-decorated but far too warm. The air conditioning didn't work properly (it was not possible to turn the temperature below 19 degrees) and the towel rail was left on. (It was more than 30 degrees outside) We had to use the portable fans 24 hours non-stop in order to keep the room cool. The television system did not work properly. For the first two days we were unable to get BBC1, 2, ITV or Channel four. On the last day we were able to receive these channels but with no sound. We had to use subtitles. The staff were extremely helpful and polite. I was a little concerned about reception - which could be chaos. Security concerned me as people could walk in and up the stairs unchallenged. Breakfast: book in advance to save £6 per person. Food good but expensive. A service charge of £2 in the bar is a little steep when the drinks were already over priced. Tables in the bar area were very slow to be cleared.

Beautiful hotel in Oxford.

Amazing - very kind team and they let me check in early and check out late! I used to work at the basement bar as a student 27 years ago! So good to come back and stay here… great memories 🙏

Charming hotel . Rooms were very cold when we arrived late evening and bed a little uncomfortable but its location and atmosphere are great