Bad value for money. Heavely overpriced!

The staff made our trip memorable. Highly recommend this hotel.

This was an amazing stop on our honeymoon. The breakfast is mind blowing and the resort, services and beautiful beach will be hard to forget! We had An amazing time

Great getaway hotel for couples although there were some rugrats about. Very friendly smiley staff. Always helpful. Good range of water sports facilities (non motorized). Only downside was noise from jet skis adjacent to hotel beach and especially the morons who insist on driving up and down along the edge of the swimming area. Spa also great and very good massages. Food great although the price of all-in barbecue and cocktail evening a bit steep. That said, the degustastion menu in the Thai was great vale and has to be tried.

Spectacular hotel. Set on the best beach in Phuket - essentially a private beach with only one other luxury hotel having access. The service was impeccable and incredibly friendly. Very well maintained property with excellent restaurants. As frequent travellers, of the best hotels in which we have ever stayed. I cannot recommend The Surin enough.

An outstanding resort with excellent service, beautiful beach, and exceptional villa. We had a villa with a private pool and could not have asked for more for our 25th wedding anniversary. There is quite a bit of walking as the villas are on a hill but it didn’t bother us.

Good place..

Great stay, everything was lovely. We would come back anytime.

Simply exquisite, no words can describe how perfect this place is.

The staff were very attentive and showed excellent care. Where possible, they will try to help anyone. The F&B manager went around tables to check if everyone was okay at breakfast. The staff manning the beach and sports area gave special attention to those who crossed the line and went beyond the high waves when the red flag was up! Loved the turndown service in the evening, with cookies and tealight.

Excellent stay due to pristine beach, food, quiet and relaxing environment.

The property has steep stairs which is tiring for the guests and to reach the cottage it takes so many steps without any elevators the constant noise from the trees hitting the cottage makes it difficult to sleep well the language communication with the staff is very hard with misunderstanding all the time the doors of the cottage always don't open properly it takes time to learn how to open it the doors in the bathroom cannot close properly will not come back to this hotel again.

Beautiful property. Lots of stairs so just a heads up for those who may have difficulties but other than that gorgeous like the photos!

Our stay here was phenomenal. The staff is incredibly friendly and attentive. The property itself is gorgeous and the private beach, while we couldn’t swim, was really the cherry on top. Be warned, there are a lot of stairs, but the staff were happy to give us a ride back up to our room in a golf cart. I cannot say enough about the staff at this resort. Each and every one of them were kind and helpful. Every time we came back to our room, our bed was made. Every time we jumped in the infinity pool from the pool chairs, our towels were folded. The restaurants have a good variety on the menu and everything was delicious. The rooms were spotless and the amenities were great. The spa in particular was a highlight. The best massage I have ever had by far. We went to another luxury resort for dinner and it was clear we made the right choice in our stay at the Surin. They made our first experience in Phuket so memorable. I highly recommend a stay at the Surin Phuket!

Beautiful beach and timeless architecture

A very pleasant stay.

Outstanding as always, although the room TV and sound system is last century and needs an upgrade

All was good and amazing except 2-3 small black Mud Colored lizards in the room which I think due to location of the hotel very close to sea.

Second visit for us, great hotel !

Very nice staff, clean room with a nice view and comfy bed

Only one night but a lovely place. It was 107 steps from the pool to our room, so be prepared for lots of stairs. Nice beach too but too rough to swim comfortably in July.

Excellent service, vast private beach

Excellent Hotel, very friendly staff, nothing was too much trouble, very clean and excellent service .The only issue we faced was the choice of vegetarian food was limited, and you have to climb and walk down a lot steps to get around the hotel, it could be difficult if you have walking issue as there is no lift in the hotel , if you are ok with this then it’s a excellent choice.

Excellent Hotel, very friendly staff, nothing was too much trouble, very clean and excellent service . The only issue we faced was the choice of vegetarian food was limited, and you have to climb and walk down a lot steps to get around the hotel, it could be difficult if you have walking issue as there is no lift in the hotel , if you are ok with this then it’s a excellent choice.

Amazing hotel, fantastic staff

Ordinary at best. Low value for the money. Unfortunately, a lot of children throwing tantrums. A more peaceful time could be had at McDonald’s playland! (You can blame the parents of ‘Jack’ for this negative review). They do have a beautiful beach with clear calm water but unfortunately, I suffer from SBE and therefore could not go in the water (hypersensitivity to microscopic sea creatures that get caught in bathing suit and emit toxins... like mosquito biteS!). The rooms seem outdated and there is not a lot of privacy. A lot of stairs to get to your room. Nice breakfast buffet with plenty of options. The beach massage services were very good and I appreciated the beach services provided by the locals!

Ordinary at best. Low value for the money. Unfortunately, a lot of children throwing tantrums. A more peaceful time could be had at McDonald’s playland! (You can blame the parents of ‘Jack’ for this negative review). They do have a beautiful beach with clear calm water but unfortunately, I suffer from SBE and therefore could not go in the water (hypersensitivity to microscopic sea creatures that get caught in bathing suit and emit toxins... like mosquito biteS!). The rooms seem outdated and there is not a lot of privacy. A lot of stairs to get to your room. Nice breakfast buffet with plenty of options. The beach massage services were very good and I appreciated the beach services provided by the locals!

The hotel is in the hill, lot of stairs, no lifts but overall very good and nice hotel

This place isnt inexpensive, but its worth it. Best place we have ever srayed.

Excellent service and great beach. Steep climb to the rooms.

Much better places for the money. Poor service. No beach loungers asp people reserve them with their belongings all day when not at them. No service at your lounger. Must go up to bar every time. Food is subpar except at the Thai Beach Restaurant. Hillside cottages are a trek by foot up around 200 steps from the beach. Nothing special for that price. They are banking on their high ratings but seem to have lost good service compared to other places we stayed in Thailand and Phuket. Anantara Layan was a much better stay in Phuket.

Much better places for the money. Poor service. No beach loungers asp people reserve them with their belongings all day when not at them. No service at your lounger. Must go up to bar every time. Food is subpar except at the Thai Beach Restaurant. Hillside cottages are a trek by foot up around 200 steps from the beach. Nothing special for that price. They are banking on their high ratings but seem to have lost good service compared to other places we stayed in Thailand and Phuket. Anantara Layan was a much better stay in Phuket.