Great hotel with excellent service!

Stay was amazing, specially the hospitality of Ms Ankita on arrival and then Shri Rajkumar, the Chef and his team members Ujjawal, Abhi, Thakur , also the Pianist Mr Ravish. It will be incomplete if I don’t mention the name of Akshay and FD Manager Deepika. All worked tirelessly to make their guests comfortable. Hats off to all members in Cecil including Sukhvinder who helped in parking the vehicle properly and safely. I really thank the Cecil team for their dedication.

Good experience Wonderful hospitality Totally clean

Great hotel with excellent service. Every staff member went out of their way to make us feel like we were special and accommodated every request with a smile. We were there 3 nights and wish it had been longer.

The Cecil Oberoi has it all! Luxury, outstanding service, a full set of facilities in a setting of outstanding natural beauty. The staff go out of their way to be welcoming and helpful. This vintage heritage hotel with its matching standard of 5* service could have the potential to seem intimidating, however somehow they combine all this with a friendly atmosphere which makes all guests - even the youngest - feel at home. There is a dedicated area situated on a lower floor given over as an activity centre for children’s games and play. The rooms are supremely comfortable (oh, those pillows and linens!) and a room with a valley view provides a spectacular vista at dawn and dusk! The glass-fronted, heated, indoor pool provides a relaxing space to wind down after a day’s hike. Sheer luxury. Highly recommend.

Great location, clean, courteous/helpful staff, good food.

The stay was excellent. Hospitality and a warm welcome by the Oberoi team are appreciated. The housekeeping team, the Chef team, and the rest members are excellent and so cooperative.

Considering the cost of the room, value for money was not convincing. Less costly hots would have higher comfort, service etc. Cost of brand considered way too high compared to user value.

Excellent hospitality by the entire team

The Oberoi cecil is amazing. The staff is excellent like the way they welcome and treat the guests . Everything was perfect. I don’t have any single thing for suggestion . They even care about very small things. So our overall experience was excellent here and will definitely visit again whenever come to shimla. Thanks oberoi cecil.

Our experience was amazing . We got excellent services from Hotel Team

Our experience was amazing . We got excellent services from Hotel Team

At the Cecil they make you feel like you are their only guest -- ever! It is personalized service and everyone is charming to the utmost. A weekend to remember!

Every person in the Cecil staff made us feel special. It will be unfair on my part to miss names of the staff members but unfortunately don't recall all the names. Starting from the hotel Valet to Concierge to check in by Ankita to introduction to the smiling & ever helpful Deepika. These all people along with group of others were genuinely friendly and caring. Also thanks to the beautiful girl in the kids activity room (Brown eyes - sorry dont recall name but she is from Shimla!!) who gave us tour of the hotel from the kids room to swimming pool to fitness center and spa. Special thanks to staff in 'The restaurant' who took care of our appetite with delicious food and extraordinary hospitality during Dinner and Breakfast. The restaurant staff (whom i recognize by name) - Rohit, Shree as extraordinary servers and Rajkumar as a considerate Chef, followed by every person whose name I may have skipped but cant forget their shining and genuinely friendly eyes behind their masks. Keep it up Oberoi - Loved evey moment spent with you people.

I had booked six Premium rooms Valley facing for five nights for my family members. All the family members had an amazing experience and a very comfortable holiday.The Oberoi Cecil at Shimla is a beautiful property, with amazing view from the rooms. ideally located - away from general holiday crowd and yet only 1.7 kms by walk from the Mall. The hotel is well maintained, neat & clean with specious rooms and all the amenities required. Being a vegetarian and a little fussy about quality of food, I was very satisfied by the quality, hygiene, service, presentation etc. All your food needs are taken care of by personal attention of the chef & staff.Services on all fronts were excellent, be front desk, house keeping, room service, bar, dining etc. Staff was highly courteous & polite and catered immediately to any need if wanted.In all a very pleasant & comfortable stay. Would definitely like to go back again.

I had booked six Premium rooms Valley facing for five nights for my family members. All the family members had an amazing experience and a very comfortable holiday. The Oberoi Cecil at Shimla is a beautiful property, with amazing view from the rooms. ideally located - away from general holiday crowd and yet only 1.7 kms by walk from the Mall. The hotel is well maintained, neat & clean with specious rooms and all the amenities required. Being a vegetarian and a little fussy about quality of food, I was very satisfied by the quality, hygiene, service, presentation etc. All your food needs are taken care of by personal attention of the chef & staff. Services on all fronts were excellent, be front desk, house keeping, room service, bar, dining etc. Staff was highly courteous & polite and catered immediately to any need if wanted. In all a very pleasant & comfortable stay. Would definitely like to go back again.

Excellent service quality at Oberoi Cecil. People are extremely polite and caring. Stay is good. Food quality is also excellent.

The staff is EXCELLENT. The property is located in Shimla next to the Mall Road. This is the only 5 Star property in Shimla City. Its got a classical touch and the Hotel Staff is very acomodating.

Excellent service quality at Oberoi Cecil. People are extremely polite and caring. Stay is good. Food quality is also excellent.

Best experience. One should visit to believe it.

Best experience. One should visit to believe it.

Everything was perfect!!

Amazing stay

An overall very comfortable stay, the property was very well maintained. The staff was extremely friendly and very helpful, they really took care of us in all aspects.

An overall very comfortable stay, the property was very well maintained. The staff was extremely friendly and very helpful, they really took care of us in all aspects.

Best ever.

The entire stay was simply amazing. The entire staff were so welcoming and made our stay memorable. Traveling with kids is never easy but they made it so comfortable. There was a time when my younger son wanted popcorn. They staff went out of their way and got popcorn for him from the market and made it and surprised him. These small things are what makes a trip memorable. The housekeeping and the dining room staff was simply marvelous.

The entire stay was simply amazing. The entire staff were so welcoming and made our stay memorable. Traveling with kids is never easy but they made it so comfortable. There was a time when my younger son wanted popcorn. They staff went out of their way and got popcorn for him from the market and made it and surprised him. These small things are what makes a trip memorable. The housekeeping and the dining room staff was simply marvelous.

Awesome

Awesome

Excellent customer service and beautiful location

My stay was fantastic nothing short of perfection and it felt very safe in the current chaos. The property is extremely charming, the staff is highly professional courteous hospitable and inclusive - a special mention to the staff at the front office, concierge, in room dining as well as the housekeeping. Each one made my stay memorable. The heated pool services are offered with full sanitation with slots and has restricted and limited usage for safety reasons. This was the jackpot and highlight of my stay. I will keep visiting the property undoubtedly.