Such a historic hotel with delicious pizza restaurant with a fabulous views. The staff was very friendly . We couldn't get the bathroom door to shut all the way and the doorknob fell off and we couldn't get it to stay on, and we had a terrible time getting the water to come on and then couldn't turn it off for a while. It was a one night stay and it was too late, we felt, to ask for assistance.

I realize the hotel is an historic hotel however there was several improvements they should do in the rooms. Just did not meet expectations. We left early.

Love love love the Crescent Hotel!! Love everything about it.

Very nice and cozy. You can see the history of the place. Workers were great. I would stay there again.

Just a great place to stay. Will Be back.

I really enjoyed the atmosphere in my room and the entire facilities

A wonderful step back in time. Staff is wonderful. Shuttle service to downtown Eureka was a great unexpected bonus! The hidden gem is the outside area (Frisco Club? I think)with a food truck and game area, complete with spiked snow cones.

I left the Crescent hotel have been going there for years and years to see parties and Christmas events and tons of stuff. I’d love to go tour, but I never actually had a chance to stay with it so this time I actually did and although I love the historical part of the Hotel there is a difference between historical and old falling down broken and should’ve been replaced long time ago. I was nice but they took two twin beds and put a divider in it to make it a king bed which is extremely uncomfortable and the sink my bathroom was chipped in the wood was riding, and it hadn’t been dusted , that could’ve been replaced a long time ago there’s only one tiny little trash can in the whole room and they play sit in the bathroom and what goes on with getting your roommate up now it’s something where you say you want servicing your room and they give you a basket outside your door that has towels in it but nobody makes the bed. Nobody changes the sheets. Nobody gets rid of the dirty towels. Nobody vacuums cleaned. Takes the trash out. I had to ask him three times for this and you know, I had exactly the same problem when I stayed at the basin park so maybe this is just something new that I’m gonna have to get used to certainly hope not that all is beautiful hotel, and I love the history of it and yes, it is very haunted and that’s just the best cool part about it.

Great friendly staff

The staff was very friendly and helpful. The hotel itself is true to the time period it was built which is a cool feature. It has some minor cosmetic flaws but nothing that takes away from the experience. Very family friendly and close to the shopping and dining area downtown. I look forward to returning.

Very relaxing & lots of things to do

Fun hotel with a lot to talk about. Ghosts and great accommodations!

Room was so small door hit the bed. Duat ruffles dirty. Basboards had nit been dusted. Grout in the bathrooms was really bad. A 3 yr old grouted around the tub. Stopper wouldn't work. Historic doesnt nean dirty. No pride in rooms

Great getaway!

Love this hotel. Staff was great, very clean, & all amenities

Great historic hotel. Cleanliness wasnte great as balls of various types of hair were on the wall of our shower. Also, extra sound proofing is in order. The ghost tours ended near our door and kept us up. Also, we could hear folks talking out on the blacony well into the night . Best part of the stay was the free van service in and out of town.

The Rooms and hotel need maintenance, tub had paint 3 and 4 inch paint chip's in the bottom of the tub. Rooms were very dirty with stains on carpets. However staff were very friendly and seemed to enjoy their jobs. Grounds were beautiful.

Lovely old hotel. Friendly and helpful staff.

Amazing place.

Our stay was short and sweet. Only issue we had was the elevator broke down while we were there. Would stay again.

This hotel has a lot of history. They have a lot of activities for the guests to do. Some activities are free but not all. They keep you updated everyday what they have that day for you. If you want to relax this would be a good place to go.

Great place

I love, love, love the Cresent Hotel. Even if I’m not staying there I usually always go there when I’m in town to eat. This time my kids and I did the Ghost Tour which was interesting.

The crescrnt is more like a resort than a hotel

Awesome staff , easy check in

Great ambience. The Bar was cool. The ghodt tour was great. The bath tub was origonal and not very safe for us older folks.

What an incredible hotel with incredible history! It’s a beautiful place and the staff were incredibly kind and helpful. Our first night was in room 318, which is apparently directly below the restaurant. Unfortunately it was pretty noisy at night until 11 pm so that made it tough to get to bed. And then at 2 am I was awakened to the sound of tables and chairs being moved around in the restaurant above. When I asked the front desk about the noise, they said that is when the cleaning crew comes in. I knew I couldn’t sleep with that noise so the front desk staff quickly moved me to a different room which was much quieter. We did the 10 pm ghost tour with Ollie. I highly recommend this tour! Ollie is the best tour guide ever ashes knowledgeable and entertaining! (We had met him earlier in the day on the Eureka Springs railroad trip…check it out…he does those tours too.). It’s a very dog friendly hotel too!

This hotel is so cool. It’s old so make sure you aren’t expecting modern amenities. They take great care of the property and it’s beautiful. We did the ghost tour as well and that was super fun! Great history of the hotel. I would not recommend the pizza place. Yuck. The service there sucks as well. 😫

Massive hair wad on the backside of our bed pillows. Air conditioner would not work properly. We closed off the curtains and the bathroom to help keep it as cool as possible and we were sweating the whole night. We just got up and left during the night.

Doesn’t handle handicap people because of old establishment. But, service was great.

Beautiful as always, plenty to do if you want to. Spa was better than it’s ever been- and it’s always been good. The elevator was on the fritz during check in- plenty of assistance carrying luggage up, but be prepared to hike the stairs to your room if it’s not working

Cool, historic, unique