Lovely staff and lobby and great location. Unfortunately the hotel rooms are in dire need of an update . Ours had a very old , musty smell also . Unfortunately would not return because of the aged , stained rooms .

Close to everything

Aircon vent has a thick layer of dust and air of room smells musty. Room cleanliness in that sense leaves much to be desired

As noted by others , unfortunately , a once, very majestic hotel ( is only 25yo ) is now very dated and in need of major refit. However , the rooms are large ,clean and the bed very comfortable ( if you like a firm bed ). Nothing else compatible for the location and price

I think they need to remodel the room and floor and ceiling They r in the good location but be hotel environment looks s bad and dirty This is my first time stay here and the last time if they don’t improve the environment I can’t con back again I like the location here and the hotel workers r very friendly and nice If they could change will hav good business

The room is too bad ,looks too old not maintain well, I suggest the hotel need to maintain more,looks not clean But the staffs in the hotel everyone is very good service That is what I like

Avoid at all cost. No value for money. Run down hotel with despicable amenities.

There was a leak from the roof. Water was dropping every other second. I was only there to stay one night. I chose not to use the wardrobe as I do not want me or my belongings to get wet.

Convenient to visit museum

Grand hotel but its old and need refurbishment. Location is 5 *

Very dirty and wifi connection so bad

Like it because of location and service .

Spacious and location

Has a lot of colonial history attached to the building

Glad I chose this hotel because it was close to a shopping mall and close to a museum I wanted to visit. Room was clean, bed was comfortable, everything worked as it should and the staff were very friendly and helpful.

Very comfortable for my family trip, overall im satisfied with the accommodation. Please fix the shower.. Thats all.. Tqvm.. 😊😊😊

Need more attention to outdated decor and maintenance

Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !

Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !

not good. couldn't access the wifi. cleanliness so bad.toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.

not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.

The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby. The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.

The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby.The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.

Satisfied with the servicesof the hotel staffs

The Room and location is good. Convenient place to stay, near to shopping Complex and attractive place. The room view is not so good due to facing parking space.

The Room and location is good. Convenient place to stay, near to shopping Complex and attractive place. The room view is not so good due to facing parking space.

I stayed in 2 room suite. The room is considered dirty. Carpet is smelly and many water leakage spots. the aicond vents were not clean. Bathroom so so. None of the window curtain are working. Overall... please avoid this hotel if you have the budet

I stayed in 2 room suite. The room is considered dirty. Carpet is smelly and many water leakage spots. the aicond vents were not clean. Bathroom so so. None of the window curtain are working.Overall... please avoid this hotel if you have the budet

Waiting for almost 1 hour to check in. We came at 3.30pm but staff at reception said the room still not ready. There also about 5-6 family also waiting for their room. Only able to check in after 1 hour waited.In the room there should be 3 queen bed, but there was only 1 queen and 3 single bed. Room also not really well prepared such as no garbage plastic in the toilet and no door mat given.

Waiting for almost 1 hour to check in. We came at 3.30pm but staff at reception said the room still not ready. There also about 5-6 family also waiting for their room. Only able to check in after 1 hour waited. In the room there should be 3 queen bed, but there was only 1 queen and 3 single bed. Room also not really well prepared such as no garbage plastic in the toilet and no door mat given.

The location is perfect, view overlooking waterfront is excellent. Overall it is neat and well-maintained except the bathroom floor in master bathroom doesnt drain well. The outside toilet is noisy and needs looking into. It needs another lift cos sometimes it is too crowded and had to wait long.

The location is perfect, view overlooking waterfront is excellent. Overall it is neat and well-maintained except the bathroom floor in master bathroom doesn't drain well. The outside toilet is noisy and needs looking into. It needs another lift cos sometimes it is too crowded and had to wait long.