Stains all over the carpet, garage bag and rubbish spilled out left on the floor when we got out of the lift onto our rooms level. Reception didn’t answer when trying to call and staff told my husband to wait 30 minutes when he asked for more pillows at 11pm (you only get one in the room). Massive rip off for $300+ for the night.

The room had bad odder

Ibis airport worked well for a first couple of days in Australia after a transPacific flight.

Loved it

The staff were friendly. The room though was small and basic when you consider it cost just under $400 for the night! But that’s Sydney for you on a Saturday night!!

Staff was excellent as always! Location is great! I’ve stayed here many , many times now. The laundry room didn’t work very well and needs upgrading. 2 washing machines/2 dryers. The first washing machine took my money but did not work. Maintenance staff retrieved my money and got the other machine to work. But after a wash there was still something all over my load of clothes. Not sure if it was soap or lint? So I paid for a second wash, plus extra for an extra rinse. Same result. Still something all over my load of clothes. So $6 + $7 for a total of $13AUD but still needed to be washed again. I hung them dry and packed them when I left to rewash somewhere else.

I have stayed here probably roughly a dozen times give or take. Staff is very professional & helpful! One of the management(Lynnette) remembered me from past stays. She went above & beyond to help me print some travel documents I needed as well as looked up information for local shopping needs I had. Last night apon check-in there was a young Asian women( that claimed she was a international student) yelling and screaming at staff. She Threw a large glass plant bowl that also contained rocks & marbles, across the Check in desk at one of the clerks and shattered it all over the area. She continued to threaten 2 staff members as well as making approximently 8-10 guests trying to check in, very uncomfortable. The Staff kept their composure while they continued to assist the guests. The police were eventually called and the women was removed. I was very impressed how professional the staff was thought the incident.

Overnight stay at Ibis Sydney Airport prior to overseas flight next day. Good value for a basic hotel room.