A sanctuary for travelers. Lovely ambience and excellent staff. Great food options.

The staff, our room and all facilities were top notch. Restaurants offered excellent cuisine. Next time we are in Kathmandu this Hotel will be the only place we stay

Great. Thanks

Great team and especially the manager but overall the condition of the place has deteriorated. Better 5 star hotels. Even the newer Hyatt place. Don't get a room near the function space unless you like listening to Indian weddings all day and night. Overall it was fine. Just not my first choice.

Great property

Beautiful hotel, amazing breakfast. It was some mess by checking in, we got wrong room, so it took time before we got correct room. As well it was some misunderstanding by booking massage at spa. Spa was old fashioned, but massage was quite good.

lamdscape

Rooms could be modernised

Absolutely beautiful property and hotel but a little dated, especially the bathroom and rugs. But the staff were all very friendly and helpful.

Great look of the hotel ,but so many things are not working in tje room.Many necessary ameneties are not there.Most of the staff are great except very few. Food buffet spread is great ,taste wise its hit or miss.

It’s a huge beautiful property but seems like all departments work independently not as a sync.

This property is HUGE! The lobby is filled with temples and is practically a museum in itself! They also have a museum of historical photography on the extensive grounds, which includes a nicely landscaped walking track. We were there during Dipawali and the marigold garland decorations, as well as the large sand mandala on the lobby floor was beautiful As a Hyatt member, extensive tea/coffee and happy hour drinks and warm appetizers are available. The large pool is very nice, and the spa and workout facilities were a nice plus.

Overall a very pleasant stay. A very good location. All amenities needed are available. Wifi was weak so they gave special router for the room. Restaurant has tons of good quality food.

We stayed 9 days and our stay was not the best.there is not good wifi and not hot water.can’t use bath tub cuz hot water is not coming at all.breakfast became very poor.not like before.breakfast area is not comfortable .

AC didn’t work, it was hot as hell and staff couldn’t fix it. Dirty water from tub. Terrible food.

It was fantastic and all the staff was friendly

Very friendly and accommodating my request

This is by far, the worst Hyatt hotel I've stayed in. Hotel is EXTREMELY outdated, rooms are really old. Air conditioner did not work and they had no proper explanation, just citing it was a central AC problem so they couldn't do anything about it. Ended up giving us stand fan for the night. Beds and floors were worn out as well. Would not recommend for the price and definitely not a 5 or 4 star hotel.

This is by far, the worst Hyatt hotel I've stayed in. Hotel is EXTREMELY outdated, rooms are really old. Air conditioner did not work and they had no proper explanation, just citing it was a central AC problem so they couldn't do anything about it. Ended up giving us stand fan for the night. Beds and floors were worn out as well. Would not recommend for the price and definitely not a 5 or 4 star hotel.

Nice location. Friendly staff. Nice grounds, although lawns are dry as there are no sprinklers. Hotel upkeep, especially bathrooms, can be done better. Cleaning staff need more training to meet international standards.

Nice location. Friendly staff. Nice grounds, although lawns are dry as there are no sprinklers. Hotel upkeep, especially bathrooms, can be done better. Cleaning staff need more training to meet international standards.

Beautiful property - very quiet and staff was very attentive.

Everything was wonderful about the stay with one large exception. There was rarely any hot water for bathing. Almost everyday I had to take a cold shower and the hotel never addressed this adequately. At 5pm daily, I did have hot water for awhile but it was absurd to have to wait until then to bathe. I will look elsewhere to stay for my future visits to Nepal

The service and staff at this property have been impeccable in every regard. I never heard the word no or can’t during my stay. The food was very good, the gym well equipped and also had some tennis lessons to see if I remember how to play. Everyone made me feel at home in this hotel, considering just outside the doors the entire city is in lockdown - they handled these pressures and went above and beyond.

The service and staff at this property have been impeccable in every regard. I never heard the word no or can’t during my stay. The food was very good, the gym well equipped and also had some tennis lessons to see if I remember how to play. Everyone made me feel at home in this hotel, considering just outside the doors the entire city is in lockdown - they handled these pressures and went above and beyond.

I’ve stayed at the Kathmandu Hyatt many times and I’m never disappointed. It’s a beautiful place.

I’ve stayed at the Kathmandu Hyatt many times and I’m never disappointed. It’s a beautiful place.

The service at Hyatt Regency Kathmandu was terrible. We went to the lounge dressed simply because we wanted to stay at the hotel comfortably. While our group was eating refreshments in the lounge, the manager came and asked about the room. We looked at the manager to see if he could also check other people's needs, but he only asked us. Maybe it was because we're Asian dressed in rags. We were deeply offended by this. The attitude of the staff was also unfriendly, ruining the end of Kathmandu. We are determined not to stay in the Hyatt Regency Kathmandu again. I was worried that others might experience this inconvenience, so I post a review.

The hotel is rustic. The lamp in between our beds was broken. We asked them to fix it, but they didn’t until we asked again later in the day/evening. The mattresses are futon like and therefore quite hard. The lobby is beautifully decorated and the staff is very friendly.

The hotel is rustic. The lamp in between our beds was broken. We asked them to fix it, but they didn’t until we asked again later in the day/evening. The mattresses are futon like and therefore quite hard. The lobby is beautifully decorated and the staff is very friendly.

This property looks good in picture but bit of a run down. The staff could have been more helpful but they seems to be lacking the basic training of customer service. I would be looking to stay somewhere else in my next visit.

I booked Hyatt hotel Kathmandu ..Not up to their name... they gave me a room where the bed was torn from The sides and the wall near the entrance had a bubble painting which is not good for health.. it took me 1 hr to get a room .. I thought may be I booked online thats why they allocated me this kind of room.. they need serious renovation .. the Woden floor had holes where I was about to slip .. even in the room the wooden floor was so slippery .. I asked them to change the bed sheet one day as I dropped something the new bedsheet too was having dirt spots.. staffs were good.. the room central heater wasn’t working properly they said there was some technical issue which they were getting solved and got me a heater in the room which they dint On it properly .. which took time to figure out how .. internet was not working properly.. I had to leave the hotel and shift to another one as I had to extend my stay ...breakfast was good. I did mention everything in the reception when they asked me her name is ms Aarati .. Now I am in Tibet international not a huge property but worth the price .. my family had recommended it to me before but I dint listen to them and wanted a 5 star property for my comfort .. it should be value for money .. I am hyperthermia patient cannot take cold ..