The food, the uniqueness, the atmosphere, and the staff were all excellent. The only drawback was luxurious comforts of a traditional hotel. If you were looking to disconnect, this is your place. If you were looking for action and excitement, this is not your place we had an amazing time and enjoyed the experience.

We were very disappointed in the property. Water: They did tell us not to drink it, even to brush your teeth and provided 2 small bottles of water per person per day. This is not enough water in such hot climate (we ended up purchasing water throughout the day). We have stayed at other self contained properties that did not have potable water and they just put a 5 gallon water jug and dispenser in the room so we are ok with that. It also smelled so bad you couldn't even shower in it, it literally made us gag. Food: I ordered salad with tuna. I got iceberg garnish lettuce with a few chunks of canned tuna sprinkled around. Yes CANNED. And not the good kind, the kind that smells like cat food. I would have thought given the location it would be fresh fish? The olives on the salad were spanish cocktail olives (vs black olives) green stuffed with pimentos. On a tuna salad? Dinner we ordered seafood and rice. The seafood was like rubber. All of it. The scallops, the octopus. It was terrible and we couldn't even eat it. The breakfast "omelet" with ham was strips of boiled lunchmeat ham and what tasted like Velveeta liquid cheese. Terrible. Staff: we always felt like we were inconveniencing them when ordering water, drinks or food (which is not included and we paid extra for). I might have understood this if it was an all inclusive. They weren't friendly or welcoming. We really wanted to like the place but would not recommend to anyone.

Beautiful location . Property is dated … expensive for what it is . Service in restaurant not good . Food is mediocre at best . Managers are helpful . Staff should reach out before you arrive . It is difficult to know how to get to . Shuttles are not convenient .

Awesome staff, very helpful.

It begins and ends with the spectacular views. You leave with hundreds of photos and videos. Choose Punta Caracol to truly get away from it all and enjoy the true serenity that is rare to find these days. Our hosts, and those who provide various services, are exemplary. The Aqua Lodge prides itself in hiring local citizens and members of the indigenous community—authentica Panama! Snorkelling reveals another underwater world and the kayaking expands the senses. The food has a local flair and comes in generous portions. Go, if you want to get off the grid and cleanse your mind and soul!

Punta Caracol is a little slice of heaven. The cabins are very quaint and comfortable, the staff is friendly and helpful, and the views are spectacular. Staying over the water was like being on top of an aquarium. If you love nature and sea life, this is a must see! We loved every minute!

Beautiful location, a piece of paradise.The staff is very friendly and accommodating. The only down is there should be more boat ride to the city since the last one is 3 pm and a taxi boat to come back is quite expensive for big family, approx: 50/60 dollars.

Beautiful location, a piece of paradise. The staff is very friendly and accommodating. The only down is there should be more boat ride to the city since the last one is 3 pm and a taxi boat to come back is quite expensive for big family, approx: 50/60 dollars.

Staff was extremely friendly & the lodge had the best snorkeling and views.

Quiet, remote, beautiful setting, clear water with lots of fishes, good food, nice kayaking along mangroves. It is a bit complicated to get to town as there is a boat only a few times per day. The place could do with a refresh/maintenance

No safety box in room No air conditioning No opportunity to charge laptop in roomNo tv in room

No safety box in room No air conditioning No opportunity to charge laptop in room No tv in room

El servicio al cliente fue extraordinario. ¡Recomendaré este lugar a todos! Ya hice publicaciones en mis redes sociales. Estoy más que impresionado

There are good and bad things about my stay. Let me start with the good. Very friendly staff. Great food & drinks (inexpensive). Good snorkeling. Beautiful water and coral. Lots of sea life. Dolphins. Sting rays. Barracudas. Kayaking was also nice. Now the bad. The huts need alot of updating! I realize the eco-friendly vibe, but many of the deck boards need replacing. They have nails sticking up and rotted boards throughout the main walk way. The deck chairs are very uncomfortable and heavy. They only have a very thin yoga mat on them to lay on. There is no air conditioning which would not be a problem if the fans worked properly. Some nights they worked others they did not? Same goes for the minimal lighting in the huts, along with hot water? Hit or miss I guess. I have no idea??? Overall, it was a good experience, even though it sounds primitive... Which it is! If I ever went again I would only go for two or three nights. It is way too hot to not have the fans operating properly at night time! It's the least they can do without having air conditioning. It is very very humid there and uncomfortable when you are trying to sleep at night. I know the entire staff do the best they can to make guests comfortable, they are great. However the owner needs to address some of these issues to make for a more enjoyable stay.

There are good and bad things about my stay. Let me start with the good. Very friendly staff. Great food & drinks (inexpensive). Good snorkeling. Beautiful water and coral. Lots of sea life. Dolphins. Sting rays. Barracudas. Kayaking was also nice. Now the bad. The huts need alot of updating! I realize the eco-friendly vibe, but many of the deck boards need replacing. They have nails sticking up and rotted boards throughout the main walk way. The deck chairs are very uncomfortable and heavy. They only have a very thin yoga mat on them to lay on. There is no air conditioning which would not be a problem if the fans worked properly. Some nights they worked others they did not? Same goes for the minimal lighting in the huts, along with hot water? Hit or miss I guess. I have no idea??? Overall, it was a good experience, even though it sounds primitive... Which it is! If I ever went again I would only go for two or three nights. It is way too hot to not have the fans operating properly at night time! It's the least they can do without having air conditioning. It is very very humid there and uncomfortable when you are trying to sleep at night.I know the entire staff do the best they can to make guests comfortable, they are great. However the owner needs to address some of these issues to make for a more enjoyable stay.

We loved the staff and being over the ocean. Food was great and experience was truly unique.

That it is built over the ocean and it is very peaceful

great staff and ambience was top notch. Very relaxing and stayed in the Master BUngalow Suite. It did not dissapoint

Awwsome plave to stay highly recommended All the staff are really really helpful specialy emily and ismail We had really good time

Awwsome plave to stay highly recommended All the staff are really really helpful specialy emily and ismailWe had really good time

The lodge water is breathtaking and warm. The staff is so sweet and continuously make sure you are enjoying your stay. It was away from the city so at night you need to have a water taxis number.

The lodge water is breathtaking and warm. The staff is so sweet and continuously make sure you are enjoying your stay. It was away from the city so at night you need to have a water taxis number.

The staff is super great, they got out their way to take care of all guests. The bungalow are great. Food is great.

Loved the serenity and the staff .......... great place with great people !!! Just didn't get to stay long enough !!! We will be back !!

First, I should note that this place is set in a really beautiful place in Bocas and being able to jump off the deck was pretty awesome. However, the place is a bit dated with areas in need of restoration. My biggest complaint was the relative price of everything, particularly the food, compared to the rest of our experiences both in Panama and Bocas itself. The food was really expensive and absolutely nothing to write home about. My wife and I literally laughed when I ordered the ham and cheese sandwich for $10 and literally got two slices of ham, two slices of American cheese slices and three slices of cheap white bread, no sides. Another weird thing is that they make you decide what you want for dinner in the morning, its kind of an annoyance, particularly when you kind of just want to order from a menu, which we never actually figured out if that was an option for dinner or not. If you are looking for the experience to live in a hut over the water, that is what you are paying for, not the food, not luxury interior, and not the amenities. This was our least memorable experience over our two week Panama journey. In all fairness, the staff was nice and helpful.

Owners are awesome. Facilities are nice. Great location.

Beautiful and peaceful environment, perfect to recharge your batteries. Enjoyed some kayaking in the mangrove and swimming in the clear turquoise water. A bit rustic inside but it's all part of the charm. Service was good and staff was kind.

Simplemente genial nuestra estadia en el Hotel, un paraíso, todos los servicios muy buenos, la comida, las instalaciones, no tenemos ninguna queja, volveremos...

The staff are super friendly and helpful. The dinners I had there were all very good. It is very relaxing and I have not slept that good for years. It’s always nice when you just have to show up and relax.

The property is beautiful, the water looks great and the staff was very helpful

What a stunning place to spend my birthday! The water villas were spacious; great wifi connection (although there no outlets in your room). We enjoyed kayaking and the mangroves behind the property. The staff was extremely friendly and very helpful! I would stay here again!

This property was more off the grid and rustic than I originally expected. But I quickly adjusted and it surpassed my expectations. Ideal Panama hut on the water experience. Something I have always dreamed of. This is the charm of the lodge. The staff is so friendly. I traveled solo and felt like I wasn't alone. The staff took great care of me. I would highly recommend to fellow travelers.